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8.8

Spot Score

Zoho BugTracker - Bug Tracking Software

Zoho BugTracker Review: Is It The Right Bug Tracking Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

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SpotSaaS Analysis for Zoho BugTracker

Zoho BugTracker is a popular choice among developers, QA engineers, and project managers in small to medium-sized businesses. With a rating of 4.4 out of 5 from 49 user reviews, it is broadly validated as a reliable tool for bug tracking and project management.

Users highlight its intuitive interface and customizable features, which streamline bug tracking and improve team productivity. The platform's ability to generate insightful reports and facilitate team collaboration is another significant advantage. However, some users note limitations in marketplace apps and integrations, which could hinder advanced functionalities for those requiring extensive tool integration.

Quick facts about Zoho BugTracker

Rating4.4/5 (49 reviews) | SpotScore: 8.8/10Best forSoftware development teamsPricingFree tier available, paid plansDeploymentBrowser Based, iOS, AndroidTop strengthUser-friendly interface and customizationWatch-outLimited marketplace apps and integrations

What is Zoho BugTracker?

Zoho BugTracker is a free and comprehensive bug tracking software designed for software development teams to take advantage of the best features of defect tracking, release management, and agile project management. It enables teams to build quality right into their products by providing visibility into bugs and enhancements. Bug tracking has never been this fun!

Pricing

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
HIPAA
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Zoho BugTracker Screenshots

Zoho BugTracker was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Zoho BugTracker

Use cases
Software development teams, Agile project management, Quality assurance teams
Team types
Developers, QA engineers
Company size
Small Business, Medium Business
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Zoho BugTracker

  • User-friendly interface that simplifies bug tracking

  • Customizable features including severity and status settings

  • Insightful reporting and progress tracking capabilities

Is Zoho BugTracker right for you?

Best for small to medium software teams needing simple, affordable bug tracking.

Choose Zoho BugTracker if

  • You are a small or medium business seeking an easy-to-use bug tracker.
  • Your team values customizable severity and status settings for bugs.
  • You want insightful reporting and progress tracking without complex setup.

Consider alternatives if

  • Your enterprise requires extensive third-party integrations and marketplace apps.
  • You need advanced mobile application support for on-the-go bug management.

What buyers should know before shortlisting Zoho BugTracker

Zoho Bug Tracker has garnered positive feedback for its user-friendly interface, easy customization options, and seamless bug tracking capabilities. Customers appreciate the simplicity and insight provided by the platform, enabling efficient bug management and progress tracking.

The tool's affordable pricing compared to competitors like Jira is a standout feature, making it a practical choice for startups and small companies. Although some users have suggested improvements such as the need for more storage options and additional integrations, overall, the consensus shows high satisfaction with Zoho Bug Tracker's performance.

Its ability to streamline bug tracking processes, facilitate collaboration among teams, and integrate with other Zoho software like CRM and Projects adds significant value to users. In conclusion, Zoho Bug Tracker stands out as a reliable and feature-rich tool for bug tracking, offering a cost-effective solution for companies seeking efficient project management and bug resolution capabilities.

Its intuitive design and customizable features make it a valuable asset for businesses looking to enhance their bug tracking processes.

Pros and cons

Zoho BugTracker pros and cons

  • Zoho BugTracker pros
  • User-friendly interface that simplifies bug tracking

  • Customizable features including severity and status settings

  • Insightful reporting and progress tracking capabilities

  • Zoho BugTracker cons
  • Limited marketplace apps and third-party integrations

  • Challenges with some customization and integration scenarios

4.4/5 rating
49 verified reviews
Free trial available

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Start your free trial — no credit card required.

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Still comparing?

See how it stacks up

Compare Zoho BugTracker side-by-side with top Bug Tracking Software alternatives.

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What is the pricing of Zoho BugTracker?

Free TrialAvailableTry Now →
Free Plan✓ Included
Pricing Model
FreemiumSubscription

Zoho BugTracker reviews and ratings

Buyer sentiment

Overall positive sentiment highlights ease of use, customization, and effective bug tracking, tempered by limitations in integrations and mobile support.

What buyers like

  • Ease of use
  • Customizability
  • Reporting and progress tracking

Common complaints

  • Limited integrations
  • Lack of mobile app

4.4

Very Good

Based on 49 ratings & 49 reviews

Rating Distribution

Excellent

(33)

Very Good

(11)

Good

(2)

Poor

(3)

Poor

(0)

What users are saying

DA

Dwi Agus R

08/11/20

5 out of 5

The best bug tracker for start up company

What do you like best? 1. Good interface 2. Customizable I can change severity result status etc *I like it 3. Easy to use, these tools really ...

Read more

IA

Ismail A

08/04/20

5 out of 5

Super easy to use

What do you like best? We use Zoho bugtracker internally in our development projects. It is super easy to use, insightful report.a You can easily ...

Read more

ES

Executive Sponsor in Real Estate

06/22/20

1.5 out of 5

Zoho Bug Tracker

What do you like best? It's pure focus on Bugs as that is the product I'm looking for. What do you dislike? The bugtracker customization for ...

Read more

FD

Fabrizio D

06/11/20

5 out of 5

excellent tool to manage projects

What do you like best? the ability to upload all the bugs is priceless What do you dislike? compared to trello some integrations are missing ...

Read more

AI

Administrator in Computer Software

05/08/20

4.5 out of 5

Exactly what I was looking for

What do you like best? I am excited about the ease of customization and ease of use. It took me just a few minutes to do setup and start working. ...

Read more

AI

Administrator in Information Technology and Services

04/08/20

4.5 out of 5

ZOHO Review

What do you like best? Ease of use. Clean layout. Setup of custom fields. What do you dislike? On the bug template layout, my changes were ...

Read more

What are the features of Zoho BugTracker?

61%

Feature coverage

11 of 18 tracked features

The bug-assignment problem is commonly stated as a method of evaluating developers according to their ability to fix a specific bug. Previou…

During software testing, bug tracking is the process of logging and monitoring defects or errors. It's also known as issue tracking or defec…

Before being presented to a human user, an information filtering system removes redundant or undesired information from an data stream using…

It's a way of keeping track of open issues that, depending on their nature, must be resolved within the next task, before the next milestone…

The management, planning, scheduling, and control of a full software build through every stage and environment involved, including testing a…

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…

Role Management is a key feature that allows users to control and manage individual roles and their permissions within a software or applica…

The systematic process of gathering and classifying data so that it can be located and shown on demand is known as information storage and r…

The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…

Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

Zoho BugTracker security and data handling

Key compliance certifications and security features for IT and security teams evaluating Zoho BugTracker.

Certifications

GDPR✓ Certified
HIPAA✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Zoho BugTracker Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationChennai, India

Frequently Asked Questions About Zoho BugTracker

Common questions buyers ask before choosing Zoho BugTracker.

Zoho BugTracker is a Bug Tracking Software. Zoho BugTracker offers Task Management, Ticket Management, Workflow Management, Reports, Role Management and many more functionalities.

Zoho BugTracker is a strong fit if: You are a small or medium business seeking an easy-to-use bug tracker.; Your team values customizable severity and status settings for bugs.. Consider alternatives if: Your enterprise requires extensive third-party integrations and marketplace apps.; You need advanced mobile application support for on-the-go bug management..

Buyers commonly note the following limitations of Zoho BugTracker: Limited marketplace apps and third-party integrations; Challenges with some customization and integration scenarios; Lack of mobile application support.

Some top alternatives to Zoho BugTracker includes Jira, Zoho Projects, FogBugz, The Bug Squasher and Disbug.

Zoho BugTracker offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the Zoho BugTracker as of now.

The starting price is not disclosed by Zoho BugTracker. You can visit Zoho BugTracker pricing page to get the latest pricing.

Ready to try it?

Get started with Zoho BugTracker

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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