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8.3

Spot Score

TrackJS - Bug Tracking Software

TrackJS Review: Is It The Right Bug Tracking Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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SpotSaaS Analysis for TrackJS

TrackJS is a bug tracking software widely used by development teams in large enterprises and medium businesses. With a 4.9/5 rating from 18 reviews, it is clearly a favorite among its users, indicating a strong, niche-loved solution for error tracking.

Users highlight TrackJS's detailed error reporting, which includes precise timestamps, browser details, and user impact, making it invaluable for developers needing comprehensive error insights. Its intuitive interface simplifies error monitoring, allowing teams to quickly understand and address issues. However, some users note a limitation in the visual representation of error codes, which could enhance the clarity of reports.

Quick facts about TrackJS

Rating4.9/5 (18 reviews) | SpotScore: 8.3/10Best forDevelopment teams in large enterprisesPricingFree tier; paid plans availableDeploymentBrowser BasedTop strengthDetailed error reporting with timestampsWatch-outLimited visual error code representation

What is TrackJS?

TrackJS is a bug tracker, project management tool, test case manager, and help desk software. TrackJS is available through the Google Chrome Store, the Mozilla Add-on Store, and as a desktop application for Windows. It included all of the features that expect from an Enterprise level bug tracking system at no cost (no per user fees).

Pricing

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:🇺🇸

TrackJS Software Demo

TrackJS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider TrackJS

Team types
Large Enterprises, Medium Business

Why teams choose TrackJS

  • Multi-functional capabilities reduce the need for multiple tools.

  • No per-user fees make it cost-effective.

  • User-friendly interface enhances team adoption.

Is TrackJS right for you?

What buyers should know before shortlisting TrackJS

TrackJS has been consistently praised by users for its exceptional error tracking capabilities and ease of integration. Users appreciate the detailed error information provided, including timestamps, browser details, and replication info, which helps in efficient debugging.

The tool's customizable features and daily activity digests offer a comprehensive overview of site performance. The intuitive user interface and real-time error reporting make it a go-to solution for monitoring client-side errors.

Many users have highlighted the seamless experience in pinpointing code issues and suggesting fixes. Integrations such as Slack notifications and customizable log levels further enhance the error tracking experience.

While some users found the tool to be on the expensive side, the overall consensus leans towards the effectiveness and efficiency of TrackJS in providing visibility into web applications and PWAs. The tool's ability to track product versions and prioritize debugging tasks make it a valuable asset for developers seeking a reliable error tracking solution.

Pros and cons

TrackJS pros and cons

  • TrackJS pros
  • Multi-functional capabilities reduce the need for multiple tools.

  • No per-user fees make it cost-effective.

  • User-friendly interface enhances team adoption.

  • TrackJS cons
  • Advanced features may be lacking for larger teams.

  • Performance can degrade with larger projects.

4.9/5 rating
17 verified reviews
Free trial available

Ready to try it?

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Still comparing?

See how it stacks up

Compare TrackJS side-by-side with top Bug Tracking Software alternatives.

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What is the pricing of TrackJS?

Free TrialAvailableTry Now →
Pricing Model
Subscription

TrackJS reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

What buyers like

  • Detailed error reporting with accurate information, including timestamps, browser details, and user impact.
  • Intuitive user interface with clear and easy-to-understand reports for effective error monitoring.
  • Easy integration and implementation requiring minimal effort and technical expertise.

Common complaints

  • Some users expressed a desire for more visual representation of error codes within the reports.
  • Limited options in the Marketplace for additional apps and connectors, potentially restricting advanced functionalities.

4.9

Excellent

Based on 18 ratings & 17 reviews

Rating Distribution

Excellent

(14)

Very Good

(3)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

FR

Friedrich R

06/07/23

5 out of 5

"We had our own simple Error Tracking implementation, TrackJS saved us from it 🙈"

What do you like best about TrackJS? TrackJS does exactly what you hope it would do. And a lot more of stuff that you didnt know you needed. What do ...

Read more

GS

Gursharan S

12/28/22

4.5 out of 5

"Helpful for error logging and monitoring"

What do you like best about TrackJS? Easy to integrate; helpful error details with replication info; monthly summary What do you dislike about TrackJS?

AU

Anonymous User

12/09/22

4.5 out of 5

"Awesome but should show the code of the error"

What do you like best about TrackJS? Tried the service out, and it's an excellent service! You get to see accurate information about the error, the ...

Read more

ST

Sahib T

11/12/22

4.5 out of 5

"TrackJS : An excellent javascript exception handling tool"

What do you like best about TrackJS? TrackJS provides an easy way to create error-reporting tools that can be used across any website. Reporting is ...

Read more

SR

Soumya Ranjan M

11/08/22

4 out of 5

"Monitoring your browser errors effectively cannot be cheaper!"

What do you like best about TrackJS? One of the things I like most about TrackJS is the neat reports. The reports they provide are easy to understand ...

Read more

AU

Anonymous User

10/26/22

4.5 out of 5

"Track JS: Client side errors tracking"

What do you like best about TrackJS? A very useful tool that allows for tracing the client side and alerting all its errors in a very intuitive and ...

Read more

What are the features of TrackJS?

33%

Feature coverage

6 of 18 tracked features

During software testing, bug tracking is the process of logging and monitoring defects or errors. It's also known as issue tracking or defec…

Before being presented to a human user, an information filtering system removes redundant or undesired information from an data stream using…

It's a way of keeping track of open issues that, depending on their nature, must be resolved within the next task, before the next milestone…

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…

The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

TrackJS security and data handling

Key compliance certifications and security features for IT and security teams evaluating TrackJS.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

Alternatives to TrackJS

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8.0

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7.0

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Help & Contact

TrackJS Support Options

Customer ServiceBusiness HoursOnline
LocationStillwater, Minnesota

Connect with TrackJS

Frequently Asked Questions About TrackJS

Common questions buyers ask before choosing TrackJS.

TrackJS is a Bug Tracking Software. TrackJS offers Task Management, Workflow Management, Reports, Dashboard (Bug Tracking), Filtering and many more functionalities.

Buyers commonly note the following limitations of TrackJS: Advanced features may be lacking for larger teams.; Performance can degrade with larger projects.; Limited integrations could hinder workflows..

Some top alternatives to TrackJS includes The Bug Squasher, Sentry, ReportBugz, Errorception and Crash Catch.

TrackJS offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the TrackJS as of now.

The starting price is not disclosed by TrackJS. You can visit TrackJS pricing page to get the latest pricing.

Ready to try it?

Get started with TrackJS

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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