8.3
SpotScore
TrackJS Review: Is It The Right Bug Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPROverview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for TrackJS
TrackJS at 4.9/5 from 18 reviews and SpotScore 8.3 serves development teams in large enterprises and mid-market companies that need real-time error tracking with full context. The platform captures precise timestamps, browser details, and user impact data in each error report, letting developers diagnose issues faster than manual log review. Competitors like Sentry and Rollbar offer similar functionality, but TrackJS differentiates on error reporting depth and ease of setup for teams already using JavaScript monitoring.
Error tracking software captures application crashes and bugs in production, replacing manual log analysis for development teams. Teams using TrackJS reduce time-to-diagnosis for critical errors by centralizing all error data with user session context in one dashboard.
Quick picks:
What is TrackJS?
TrackJS is a bug tracker, project management tool, test case manager, and help desk software. TrackJS is available through the Google Chrome Store, the Mozilla Add-on Store, and as a desktop application for Windows. It included all of the features that expect from an Enterprise level bug tracking system at no cost (no per user fees).
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
TrackJS Software Demo
TrackJS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider TrackJS
- Team types
- Large Enterprises, Medium Business
Why teams choose TrackJS
Multi-functional capabilities reduce the need for multiple tools.
No per-user fees make it cost-effective.
User-friendly interface enhances team adoption.
Is TrackJS right for you?
What buyers should know before shortlisting TrackJS
TrackJS has been consistently praised by users for its exceptional error tracking capabilities and ease of integration. Users appreciate the detailed error information provided, including timestamps, browser details, and replication info, which helps in efficient debugging.
The tool's customizable features and daily activity digests offer a comprehensive overview of site performance. The intuitive user interface and real-time error reporting make it a go-to solution for monitoring client-side errors.
Many users have highlighted the seamless experience in pinpointing code issues and suggesting fixes. Integrations such as Slack notifications and customizable log levels further enhance the error tracking experience.
While some users found the tool to be on the expensive side, the overall consensus leans towards the effectiveness and efficiency of TrackJS in providing visibility into web applications and PWAs. The tool's ability to track product versions and prioritize debugging tasks make it a valuable asset for developers seeking a reliable error tracking solution.
TrackJS pros and cons
- TrackJS pros
Multi-functional capabilities reduce the need for multiple tools.
No per-user fees make it cost-effective.
User-friendly interface enhances team adoption.
- TrackJS cons
Advanced features may be lacking for larger teams.
Performance can degrade with larger projects.
Ready to try it?
Get started with TrackJS
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare TrackJS side-by-side with top Bug Tracking Software alternatives.
What is the pricing of TrackJS?
Weighing your options?
Not sure if TrackJS fits your budget?
TrackJS reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.
What buyers like
- Detailed error reporting with accurate information, including timestamps, browser details, and user impact.
- Intuitive user interface with clear and easy-to-understand reports for effective error monitoring.
- Easy integration and implementation requiring minimal effort and technical expertise.
Common complaints
- Some users expressed a desire for more visual representation of error codes within the reports.
- Limited options in the Marketplace for additional apps and connectors, potentially restricting advanced functionalities.
Are you using TrackJS?
What users are saying
FR
Friedrich R
06/07/23
"We had our own simple Error Tracking implementation, TrackJS saved us from it 🙈"
What do you like best about TrackJS? TrackJS does exactly what you hope it would do. And a lot more of stuff that you didnt know you needed. What do ...
Read more
GS
Gursharan S
12/28/22
"Helpful for error logging and monitoring"
What do you like best about TrackJS? Easy to integrate; helpful error details with replication info; monthly summary What do you dislike about TrackJS?
AU
Anonymous User
12/09/22
"Awesome but should show the code of the error"
What do you like best about TrackJS? Tried the service out, and it's an excellent service! You get to see accurate information about the error, the ...
Read more
ST
Sahib T
11/12/22
"TrackJS : An excellent javascript exception handling tool"
What do you like best about TrackJS? TrackJS provides an easy way to create error-reporting tools that can be used across any website. Reporting is ...
Read more
SR
Soumya Ranjan M
11/08/22
"Monitoring your browser errors effectively cannot be cheaper!"
What do you like best about TrackJS? One of the things I like most about TrackJS is the neat reports. The reports they provide are easy to understand ...
Read more
AU
Anonymous User
10/26/22
"Track JS: Client side errors tracking"
What do you like best about TrackJS? A very useful tool that allows for tracing the client side and alerting all its errors in a very intuitive and ...
Read more
- See if TrackJS fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of TrackJS?
During software testing, bug tracking is the process of logging and monitoring defects or errors. It's also known as issue tracking or defec…
Before being presented to a human user, an information filtering system removes redundant or undesired information from an data stream using…
It's a way of keeping track of open issues that, depending on their nature, must be resolved within the next task, before the next milestone…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
TrackJS security and data handling
Key compliance certifications and security features for IT and security teams evaluating TrackJS.
Certifications
Security features
Developer & data
Alternatives to TrackJS
TrackJS Support Options
Frequently Asked Questions About TrackJS
Common questions buyers ask before choosing TrackJS.
TrackJS is a Bug Tracking Software. TrackJS offers Task Management, Workflow Management, Reports, Dashboard (Bug Tracking), Filtering and many more functionalities.
Buyers commonly note the following limitations of TrackJS: Advanced features may be lacking for larger teams.; Performance can degrade with larger projects.; Limited integrations could hinder workflows..
Some top alternatives to TrackJS includes The Bug Squasher, Sentry, ReportBugz, Errorception and Crash Catch.
TrackJS offers Free Trial, Subscription pricing models
The starting price is not disclosed by TrackJS. You can visit TrackJS pricing page to get the latest pricing.
Ready to try it?
Get started with TrackJS
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].