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9.4

Spot Score

Rollbar - Bug Tracking Software

Rollbar Review: Is It The Right Bug Tracking Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

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Rollbar offers custom pricing plan

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SpotSaaS Analysis for Rollbar

Rollbar at 4.6/5 from 382 reviews and SpotScore 9.4 serves development teams that need real-time error tracking across multiple programming languages. The platform integrates directly with Slack, GitHub, and Jira, reducing the time between error detection and team notification. New users report that the feature set requires some onboarding time before full productivity.

Bug tracking software captures application errors in production and development environments, then routes them to the right team member for resolution. The primary workflow shift is moving from manual log review to automated error aggregation and assignment.

Quick picks:

Best overallRollbarBest for development teamsRollbarBest for real-time alertsRollbarBest free optionRollbar

What is Rollbar?

Rollbar is a hosted bug tracking solution where users can quickly report, view, and fix errors. It offers multiple integrations to make development more streamlined, screenshot & code sharing tools to help document issues easily, and much more. It decouples error monitoring and application management with a simple web dashboard and e-mail alerts that works for all major languages and frameworks.

Pricing

  • Rollbar offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Rollbar Software Demo

Rollbar was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Rollbar

Use cases
Software development teams, Customer support teams, DevOps teams
Team types
Developers, QA engineers
Company size
Small Business, Medium Business
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Rollbar

  • Real-time bug tracking across multiple programming languages

  • Easy integrations with platforms like Slack for team collaboration

  • Automated error reporting covering both front-end and back-end

Is Rollbar right for you?

Best for real-time, multi-language bug tracking with easy integrations.

Choose Rollbar if

  • You need quick error detection and resolution across front-end and back-end.
  • Your team values seamless integration with collaboration tools like Slack.
  • You want a simple, low-complexity setup for small to medium development teams.

Consider alternatives if

  • Your project requires highly granular error grouping without false positives.
  • You depend heavily on deep AWS or niche integration support.

What buyers should know before shortlisting Rollbar

Rollbar stands out as a comprehensive error tracking tool praised by users for its seamless integration across various languages and platforms. Users appreciate its real-time bug tracking capabilities, which enable quick responses to issues, ultimately enhancing customer support.

The platform's ease of use and straightforward installation process have garnered positive feedback, with many noting its ability to provide detailed error reports and actionable insights. While some users mention minor drawbacks like limited AWS integration and occasional lack of detailed debugging information, Rollbar overall impresses with its advanced features such as grouping errors and real-time notifications.

Its strong points include the integration with popular applications like Slack and robust support for different programming languages. Overall, Rollbar's effectiveness in identifying and resolving errors promptly, coupled with its user-friendly interface and wide language support, makes it a valuable asset for businesses looking to streamline their bug tracking and improve application performance.

Pros and cons

Rollbar pros and cons

  • Rollbar pros
  • Real-time bug tracking across multiple programming languages

  • Easy integrations with platforms like Slack for team collaboration

  • Automated error reporting covering both front-end and back-end

  • Rollbar cons
  • Feature richness and customization can overwhelm new users

  • Limited support for some integrations such as AWS and newer JS frameworks

4.6/5 rating
151 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Rollbar side-by-side with top Bug Tracking Software alternatives.

Jira
Sentry
Bugsnag
+6 more
Compare alternatives

What is the pricing of Rollbar?

Rollbar uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
Free Plan✓ Included
PricingRollbar offers custom pricing
Pricing Model
FreemiumSubscriptionQuotation Based

Rollbar reviews and ratings

Buyer sentiment

Users generally praise Rollbar for its real-time bug tracking, ease of integration, and actionable error insights, while noting some challenges with interface navigation and integration limitations.

What buyers like

  • Ease of integration
  • Real-time error tracking
  • Automated error reporting

Common complaints

  • Complexity for new users
  • Limited integration support

4.6

Excellent

Based on 382 ratings & 151 reviews

Rating Distribution

Excellent

(123)

Very Good

(26)

Good

(2)

Poor

(0)

Poor

(0)

What users are saying

BS

Brian S

12/12/23

5 out of 5

"Been with Rollbar forever, they are great!"

What do you like best about Rollbar? We started with Rollbar using their Ruby on Rails monitoring and have since expanded to using python, ios, ...

Read more

AU

Anonymous User

12/12/23

5 out of 5

"Rollbar - From startup to scaleup"

What do you like best about Rollbar? The freemium offering makes the solution a great fit for a startup to ensure that error monitoring is covered. ...

Read more

AU

Anonymous User

12/12/23

5 out of 5

"A key puzzle piece to a successful online application."

What do you like best about Rollbar? Rollbar provides an array of features across multiple software languages that allow us to easily implement bug ...

Read more

RN

Ricardo N

12/11/23

5 out of 5

"Awesome experience with Rollbar since 2015"

What do you like best about Rollbar? It's straight forward to integrate, the dashboard UX is pretty good and the way we can take actions on each ...

Read more

AG

Alison G

12/08/23

5 out of 5

"Huge fan"

What do you like best about Rollbar? Rollbar has been intrumental in helping Snipe-IT/Grokability make sure our customers' experience is as smooth as ...

Read more

FN

Fabio N

06/16/22

5 out of 5

"Awesome features with zero setup"

What do you like best about Rollbar? It works out of the box with majority of programming languages and frameworks. Low effort is required to use ...

Read more

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What are the features of Rollbar?

44%

Feature coverage

8 of 18 tracked features

A backlog is an accumulation of tasks that must be done. In accounting and finance, the phrase "backlog" has a variety of meanings. It could…

During software testing, bug tracking is the process of logging and monitoring defects or errors. It's also known as issue tracking or defec…

It's a way of keeping track of open issues that, depending on their nature, must be resolved within the next task, before the next milestone…

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…

The systematic process of gathering and classifying data so that it can be located and shown on demand is known as information storage and r…

The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…

Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

Rollbar security and data handling

Key compliance certifications and security features for IT and security teams evaluating Rollbar.

Certifications

SOC 2✓ Certified
GDPR✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

Alternatives to Rollbar

Efficiently plan, track, and launch ...

9.8

Very Good

Compare Rollbar vs Jira

Quickly track and resolve computer ...

9.8

Very Good

Compare Rollbar vs Sentry

Track, fix, and improve your code ...

9.7

Very Good

Compare Rollbar vs Bugsnag

Effortlessly track and eliminate ...

8.8

Very Good

Compare Rollbar vs Zoho BugTracker

Streamline bug tracking and support ...

7.4

Compare Rollbar vs ReportBugz

Streamline your bug tracking process.

7.8

Very Good

Compare Rollbar vs BugHost

Efficient bug tracking and project ...

7.0

Very Good

Compare Rollbar vs Bug-Track.com

Streamline your bug tracking ...

8.5

Compare Rollbar vs Disbug

Catch crashes, fix errors, stay ahead.

8.3

Compare Rollbar vs Crash Catch

Rollbar Customers

Adobe-logo

Adobe

Salesforce-logo

Salesforce

Twilio-logo

Twilio

Twitch-logo

Twitch

Help & Contact

Rollbar Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSan Francisco, California

Connect with Rollbar

Frequently Asked Questions About Rollbar

Common questions buyers ask before choosing Rollbar.

Rollbar is a Bug Tracking Software. Rollbar offers Task Management, Ticket Management, Workflow Management, Reports, Backlog Management and many more functionalities.

Rollbar is a strong fit if: You need quick error detection and resolution across front-end and back-end.; Your team values seamless integration with collaboration tools like Slack.. Consider alternatives if: Your project requires highly granular error grouping without false positives.; You depend heavily on deep AWS or niche integration support..

Buyers commonly note the following limitations of Rollbar: Feature richness and customization can overwhelm new users; Limited support for some integrations such as AWS and newer JS frameworks; Error grouping may incorrectly merge unrelated issues.

Some top alternatives to Rollbar includes Jira, Sentry, Bugsnag, Zoho BugTracker and Crash Catch.

Rollbar offers Free Trial, Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Rollbar as of now.

The starting price is not disclosed by Rollbar. You can visit Rollbar pricing page to get the latest pricing.

Ready to try it?

Get started with Rollbar

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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