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HubSpot CRM vs Twilio Flex vs CometChat - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More

Entry Level Pricing

  • Starts from $1,780 , Billed Monthly
  • Starts from $1

Free Trial Availability

Spotsaas Score

9.1/10

Not Available

User Ratings

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Software Demo

Demo

How do HubSpot CRM, Twilio Flex and CometChat Compare on Features?

Total Features

38 Features

0 Features

Unique Features

    No features

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    What Do HubSpot CRM, Twilio Flex and CometChat Cost?

    Pricing Option

        Starting From

        • $1,780 , Billed Monthly
        • $1

        Pricing Plans

        • Free Tools

          • Free Marketing tools

          • Free Sales tools

          • Free Service tools

          Show more +

        • Starter

          • Marketing Hub Starter

          • Includes 1,000 marketing contacts

          • Sales Hub Starter Includes 2 paid users

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        • Professional

          • Includes features of Starter plan, plus

          • Marketing Hub Professional

          • Includes 2,000 marketing contacts

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        • Browse all pricing plans
        • Not Available

        Pricing Page

        hubspot-crm pricingtwilio-flex pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        HubSpot CRM vs Twilio Flex User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        2104

        Very Good

        679

        Good

        84

        Poor

        40

        Terible

        233

        Excellent

        23

        Very Good

        12

        Good

        3

        Poor

        4

        Terible

        69

        Expert's Review generated by AI

        HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of HubSpot CRM

        • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

        • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

        • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

        • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

        • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

        • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

        Pros and Cons of Twilio Flex

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Classpass

        Classpass

        Avison Young

        Avison Young

        Crunch Fitness

        Crunch Fitness

        No Customers information available.

        Media and Screenshots

        Screenshots

        HubSpot CRM

        13 Screenshots

        Twilio Flex Demo - Twilio Flex - Chat

        4 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both HubSpot CRM and Twilio Flex offer a Free Trial.

        HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

        Twilio Flex is designed for Large Enterprises and Medium Business.

        Pricing for HubSpot CRM Starts at $1,780 when Billed Monthly whereas for Twilio Flex Starts at $1/User.

        Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

        Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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