HubSpot CRM vs Insightly vs Freshworks 360 vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Pros and Cons of HubSpot CRM

• Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

• Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

• Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

• Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

• Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

• Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

Pros and Cons of Insightly

• Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.

• The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.

• Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.

• The intuitive interface makes it easy for teams to adapt quickly and start using the platform effectively.

• While useful for basic CRM tasks, Insightly's reporting tools could be more robust for advanced analytics.

• The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.

Pros and Cons of Freshworks 360