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HubSpot CRM vs Infusionsoft by Keap vs Autopilot vs Outgrow Comparison

Last updated:

HubSpot CRM

4.3(3,493 reviews)

Starting at $45 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

Infusionsoft by Keap

4.3(2,151 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Small Business

Infusionsoft is the leading all-in-one marketing automation. It helps you connect the dots between website traffic, leads and customers. With Infusionsoft's integrated tools you can nurture leads, sync with social media…

Autopilot

4.2(517 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Autopilot is our marketing automation software for small business, which offers features such as email marketing, landing page creation, social media management and advanced analytics. Autopilot offers our users a unique…

Outgrow

4.7(567 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Outgrow is a powerful marketing automation suite that helps you grow your business with marketing and sales software integrations, lead scoring for sales, and personalization capabilities. It is an easy-to-use, powerful…

HubSpot CRM leads on user satisfaction with a 4.3-star rating across 3,493 reviews.

HubSpot CRM vs Infusionsoft by Keap vs Autopilot vs Outgrow — at a glance

FeatureHubSpot CRMInfusionsoft by KeapAutopilotOutgrow
Rating4.3 / 54.3 / 54.2 / 54.7 / 5
Reviews3,4932,151517567
Starting price$45 /MonthContact for pricingContact for pricingContact for pricing
Free trial Yes Yes Yes Yes
Free version No No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesFreelancers / Consultants, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareMarketing Automation SoftwareMarketing Automation SoftwareMarketing Automation Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPRSOC 2, GDPRGDPR
Data residencyUSUSUSGlobal

Key differences between HubSpot CRM and Infusionsoft by Keap

  • Pricing: HubSpot CRM starts at $45 /Month. Infusionsoft by Keap pricing is not publicly listed.
  • Target audience: HubSpot CRM is built for Individuals and Freelancers / Consultants, while Infusionsoft by Keap targets Freelancers / Consultants and Small Business.
  • User satisfaction: HubSpot CRM scores higher with a 4.3-star average.
  • Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Infusionsoft by Keap supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare HubSpot CRM vs Infusionsoft by Keap vs Autopilot vs Outgrow — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HubSpot CRM - CRM Software
Talk to an expert
Talk to an expert
Infusionsoft by Keap
Compare Keap
Compare Keap
Autopilot

Autopilot

Migrated to Ortto

Compare Ortto
Compare Ortto

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Biggest differences

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Infusionsoft by Keap

Best for

Freelancers / Consultants, Small Business

Autopilot

Best for small businesses needing easy, robust email marketing automation.

Choose if
  • You are a small business with 1-500 employees seeking simple marketing automation.
  • You want an intuitive drag-and-drop campaign builder for customer journey creation.
  • You need strong email automation with personalized triggered campaigns and good support.
Consider alternatives if
  • You require built-in CRM functionality integrated within your marketing platform.
  • You need highly customizable email templates beyond basic design flexibility.

Outgrow

Best for creating interactive lead generation content with easy marketing automation.

Choose if
  • You need to build quizzes, calculators, or surveys without coding skills.
  • Your focus is on lead generation and customer engagement campaigns.
  • You want a user-friendly platform with versatile customizable templates.
Consider alternatives if
  • Your company requires extensive third-party app integrations and marketplace options.
  • You need complex, enterprise-level automation workflows beyond simple streamlined setups.

HubSpot CRM typically suits Individuals and Freelancers / Consultants. Infusionsoft by Keap tends to fit Freelancers / Consultants and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

Infusionsoft is the leading all-in-one marketing automation. It helps you connect the dots between website traffic, leads and customers. With Infusionsoft's integrated tools you can nurture ... Read More about Infusionsoft by Keap

Autopilot is our marketing automation software for small business, which offers features such as email marketing, landing page creation, social media management and advanced analytics. ... Read More about Autopilot

Outgrow is a powerful marketing automation suite that helps you grow your business with marketing and sales software integrations, lead scoring for sales, and personalization capabilities. ... Read More about Outgrow

Entry Level Pricing

  • Starts from $45 , Billed Yearly
  • Not Available
  • Not Available
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

8.8/10

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.35

(3493)

Best Company Size

1-1,000 employees
1-50 employees51-500 employees
Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

  • Streamlined Communication: HubSpot CRM allows your team to centralize all customer interactions in one place, ensuring that everyone is on the same page and reducing the chances of miscommunication. You’ll find it easier to collaborate and respond to customer needs promptly.
  • User-Friendly Interface: Designed with simplicity in mind, HubSpot CRM enables users of all technical levels to navigate effortlessly. This means less training time for your staff and more focus on building relationships with clients.
  • Robust Analytics and Reporting: With its powerful analytics tools, you can gain valuable insights into sales performance and customer behavior. This data-driven approach helps you make informed decisions that can lead to increased conversions and revenue growth.

Outgrow

No key benefits available yet.

Best fit

Best fit

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Outgrow

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

HubSpot CRM

  • Users might consider alternatives to HubSpot CRM due to budget constraints, as some businesses find it expensive, especially with advanced features.
  • Customization limitations can lead users to seek alternatives that offer more tailored solutions to fit unique business processes.
  • Some users may prefer a simpler interface or fewer features, prompting them to look for more user-friendly and straightforward CRM options.

Autopilot

No alternatives guidance available yet.

Outgrow

No alternatives guidance available yet.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

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How do HubSpot CRM, Infusionsoft by Keap, Autopilot and Outgrow Compare on Features?

Total Features

38 Features

9 Features

19 Features

19 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare HubSpot CRM, Infusionsoft by Keap, Autopilot and Outgrow on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $45 , Billed Yearly
          • Not Available
          • Not Available
          • Not Available

          Pricing Plans

          • Free Tools

            • Free Marketing tools

            • Free Sales tools

            • Free Service tools

            Show more +

          • Starter

            • Marketing Hub Starter

            • Includes 1,000 marketing contacts

            • Sales Hub Starter Includes 2 paid users

            Show more +

          • Professional

            • Includes features of Starter plan, plus

            • Marketing Hub Professional

            • Includes 2,000 marketing contacts

            Show more +

          • Browse all pricing plans
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          HubSpot CRM pricing
          Infusionsoft by Keap pricing
          Autopilot pricing
          Outgrow pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes
          ✓ Yes

          HIPAA

          ✓ Yes
          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US
          🇺🇸 US

          HubSpot CRM vs Infusionsoft by Keap vs Autopilot User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          2108

          679

          84

          40

          233

          162

          62

          23

          9

          12

          310

          72

          13

          1

          11

          351

          18

          5

          2

          2

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is positive across 3144 reviews, with strong overall satisfaction.

          What buyers like

          • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
          • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
          • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

          Common complaints

          • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
          • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
          • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

          Buyer sentiment

          Buyer sentiment is positive across 268 reviews, with strong overall satisfaction.

          What buyers like

          • Combines CRM, lead management, email marketing, and automation into a single platform, saving time and effort while centralizing operations.
          • Powerful automation tools streamline repetitive tasks, freeing up significant time for users and increasing productivity.
          • Intuitive and easy-to-use interface with a guided setup and robust training resources, particularly helpful for beginners.

          Common complaints

          • Steep learning curve for advanced features, requiring significant time and effort to master for many users.
          • High cost of subscription, often noted as expensive relative to competitors, with add-ons increasing overall expenses.
          • Complexity of certain features can overwhelm non-technical users, even with training resources available.

          Buyer sentiment

          Overall positive sentiment highlights ease of use, strong automation features, and good support, tempered by concerns over pricing and occasional technical issues.

          What buyers like

          • Ease of use
          • Email automation capabilities
          • Customer support responsiveness

          Common complaints

          • Pricing affordability
          • Technical reliability

          Buyer sentiment

          Users generally praise Outgrow for its ease of use, customization options, and strong lead generation features, though some note limitations in integrations and advanced feature complexity.

          What buyers like

          • Ease of use
          • Customizable templates
          • Customer support

          Common complaints

          • Limited integrations
          • Feature restrictions in trial

          Pros and Cons

          • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

          • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

          • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

          • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

          • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

          • Offers a complete suite of marketing tools for various needs.

          • Strong focus on lead nurturing and conversion tracking.

          • Integrates well with other platforms for a seamless experience.

          • May require time to fully master all features.

          • Pricing can be a barrier for smaller businesses.

          • Intuitive and user-friendly interface suitable for non-technical users

          • Robust email automation with personalized triggered campaigns

          • Responsive and helpful customer support team

          • Expensive pricing plans limiting accessibility for startups and small businesses

          • Limited email template design flexibility for advanced customization

          • Highly intuitive and user-friendly interface for quiz and calculator creation

          • Versatile with a wide range of customizable templates

          • Responsive and supportive customer service with 24/7 availability

          • Trial feature access can be misleading, requiring upgrades for full functionality

          • Learning curve for advanced features like nested functions and complex variables

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Classpass

          Classpass

          Avison Young

          Avison Young

          Crunch Fitness

          Crunch Fitness

          No Customers information available.

          Samsung

          Samsung

          Atlassian

          Atlassian

          Greenpeace

          Greenpeace

          Github

          Github

          Codepen

          Codepen

          VOD

          VOD

          Media and Screenshots

          Screenshots

          HubSpot CRM

          13 Screenshots

          Pertinent information

          3 Screenshots

          Autopilot Training 1

          6 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          2 Videos

          video-0

          3 Videos

          Expand your shortlist

          Add another option to compare side by side

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, HubSpot CRM or Infusionsoft by Keap?
          HubSpot CRM edges out the other on user ratings (4.3 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do HubSpot CRM and Infusionsoft by Keap offer a free trial?
          Yes, both HubSpot CRM and Infusionsoft by Keap offer a free trial.
          What is the starting price of HubSpot CRM vs Infusionsoft by Keap?
          HubSpot CRM starts at $45 /Month. Infusionsoft by Keap starts at Contact for pricing.
          What are the top alternatives to HubSpot CRM?
          Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
          What are the top alternatives to Infusionsoft by Keap?
          Top alternatives to Infusionsoft by Keap include Outgrow, ActiveCampaign, CleverTap, Moosend, WebEngage.

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