NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

HubSpot CRM vs CloudApp Comparison

Last updated:

HubSpot CRM

4.4(3,236 reviews)

Starting at $45 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

CloudApp

4.7(381 reviews)

Starting at $8 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

The asynchronous messaging, lightweight file sharing, customizable embedding, and sharing options of CloudApp make it the go-to choice for any team's communication needs. CloudApp enhances internal collaboration by provi…

CloudApp leads on user satisfaction with a 4.7-star rating across 381 reviews.

HubSpot CRM vs CloudApp — at a glance

FeatureHubSpot CRMCloudApp
Rating4.4 / 54.7 / 5
Reviews3,236381
Starting price$45 /Month$8 /User/Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesIndividuals, Large Enterprises, Medium Business
CategoryCRM SoftwareSales Enablement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyUSGlobal

Key differences between HubSpot CRM and CloudApp

  • Pricing: HubSpot CRM starts at $45 /Month, while CloudApp starts at $8 /User/Month.
  • User satisfaction: CloudApp scores higher with a 4.7-star average.
  • Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; CloudApp supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac.

HubSpot CRM vs CloudApp — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HubSpot CRM - CRM Software
Talk to an expert
Talk to an expert
CloudApp - Sales Enablement Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this HubSpot CRM vs CloudApp comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

HubSpot CRM vs CloudApp: Biggest differences

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

CloudApp

Best for quick, easy visual communication and sharing in mid-sized to large teams.

Choose if
  • You need fast creation and sharing of annotated screenshots, videos, and GIFs to save time.
  • Your team values seamless integration with tools like Slack, Trello, and Asana for streamlined workflows.
  • You want a simple, intuitive interface with keyboard shortcuts and automatic link generation for easy collaboration.
Consider alternatives if
  • Your team requires highly stable, bug-free video recording without occasional crashes or upload failures.
  • You depend heavily on mobile app performance, especially on tablets like iPads, where lag is common.

HubSpot CRM typically suits Individuals and Freelancers / Consultants. CloudApp tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

The asynchronous messaging, lightweight file sharing, customizable embedding, and sharing options of CloudApp make it the go-to choice for any team's communication needs. CloudApp enhances ... Read More about CloudApp

Entry Level Pricing

  • Starts from $45 , Billed Yearly
  • Starts from $8

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.36

(3236)

4.68

(381)

Best Company Size

1-1,000 employees
50-500 employeesLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

  • Streamlined Communication: HubSpot CRM lets your team centralize all customer interactions in one place, so everyone stays informed and miscommunication drops. You can collaborate more easily and respond to customer needs faster.
  • User-Friendly Interface: HubSpot CRM is designed for simplicity, letting users of all technical levels work through it easily. This means less training time for your staff and more focus on building relationships with clients.
  • Analytics and Reporting: Powerful analytics tools help you understand sales performance and customer behavior. This data-driven approach supports informed decisions that can increase conversions and revenue growth.

CloudApp

  • Simplified Communication: With CloudApp, teams can easily share visual content like screenshots and GIFs, reducing the need for lengthy emails. Visual communication improves clarity and reduces misunderstandings.
  • Increased Productivity: Cut down on the time spent explaining concepts. CloudApp's instant capture features let you and your team save time while keeping everyone aligned and informed.
  • Versatile Integration: CloudApp integrates smoothly with popular tools like Slack, Trello, and Asana. This means you can improve your existing workflows without switching platforms, keeping your team focused and productive.
Best fit

Best fit

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

CloudApp

  • 50-500 employees.
  • CloudApp is ideal for industries such as Martech, SaaS, Consulting, Customer Support, and Sales Automation. Typical users include Sales Managers, Account Executives, Customer Support Representatives, Marketing Coordinators, and Product Managers.
Watchouts

Reasons buyers look elsewhere

HubSpot CRM

  • Pricing scales quickly with advanced features — teams under 20 seats often switch to Pipedrive or Freshsales for lower per-user costs
  • Customization requires API work or third-party apps — businesses with non-standard sales processes add Salesforce or Microsoft Dynamics instead
  • Interface complexity deters small teams — companies under 10 people frequently choose Zoho CRM or Capsule for simpler workflows

CloudApp

  • Users may seek alternatives to CloudApp due to pricing concerns, especially if they find that the subscription model does not align with their budget or usage frequency for visual communication tools.
  • Some individuals or teams might require more advanced editing features or integrations with other software, leading them to explore options that offer enhanced functionality tailored to their workflow needs.
  • Users could be looking for improved performance or reliability, particularly if they experience frequent downtime or slow upload speeds with CloudApp, prompting a search for a more stable solution.

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do HubSpot CRM and CloudApp Compare on Features?

Total Features

38 Features

9 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare HubSpot CRM and CloudApp on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $45 , Billed Yearly
      • $8

      Pricing Plans

      • Free Tools

        • Free Marketing tools

        • Free Sales tools

        • Free Service tools

        Show more +

      • Starter

        • Marketing Hub Starter

        • Includes 1,000 marketing contacts

        • Sales Hub Starter Includes 2 paid users

        Show more +

      • Professional

        • Includes features of Starter plan, plus

        • Marketing Hub Professional

        • Includes 2,000 marketing contacts

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      HubSpot CRM pricing
      CloudApp pricing

      HubSpot CRM vs CloudApp: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      HubSpot CRM vs CloudApp Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      HubSpot CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2130

      684

      84

      40

      234

      334

      49

      2

      4

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 3172 reviews, with strong overall satisfaction.

      What buyers like

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
      • Integrates with Google Suite and offers open APIs for tracking and productivity.
      • Contact and task management interface is accessible to non-technical users.

      Common complaints

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
      • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

      Buyer sentiment

      Overall positive sentiment highlights ease of use and productivity gains, tempered by concerns over occasional bugs and mobile app performance.

      What buyers like

      • Ease of use
      • Time-saving visual communication
      • Integration with existing tools

      Common complaints

      • Software bugs and crashes
      • Mobile app performance issues

      Pros and Cons

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

      • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

      • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

      • Quick creation and sharing of screenshots, videos, GIFs, and annotated content saves significant time

      • Intuitive and easy to use with keyboard shortcuts and seamless desktop/browser integration

      • Instant upload with automatically generated shareable links enhances collaboration

      • Occasional bugs and crashes causing failed uploads or lost content

      • Performance slowdowns during uploads and syncing issues across devices

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used HubSpot CRM or CloudApp? Tell buyers what actually differs.

      HubSpot CRM and CloudApp Customers

      Customers

      Classpass

      Classpass

      Avison Young

      Avison Young

      Crunch Fitness

      Crunch Fitness

      Uber

      Uber

      Salesforce

      Salesforce

      Media and Screenshots

      Screenshots

      HubSpot CRM

      13 Screenshots

      Annotate Your Images for Better Results

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to HubSpot CRM and CloudApp in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HubSpot CRM or CloudApp?
      CloudApp edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do HubSpot CRM and CloudApp offer a free trial?
      Yes, both HubSpot CRM and CloudApp offer a free trial.
      What is the starting price of HubSpot CRM vs CloudApp?
      HubSpot CRM starts at $45 /Month. CloudApp starts at $8 /User/Month.
      What are the top alternatives to HubSpot CRM?
      Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM.
      What are the top alternatives to CloudApp?
      Top alternatives to CloudApp include Scribe, FireShot, Snapup, RecordScreen.io, Snagit.