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Compare Hiveage vs SherpaDesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Hiveage

Hiveage

(6)
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SherpaDesk - Help Desk Software

SherpaDesk

(29)
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Overview
Affiliate Disclosure

Description

Hiveage is a super simple and affordable billing and invoicing software for small businesses. It is easy to set up, customize and manage. Hiveage takes care of sending out autorenewing ... Read More

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Entry Level Pricing
  • Starts from $0 , monthly
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

8.9/10

User Ratings

4.5

(58)

4.5

(34)
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Software Demo

Demo

Features

Total Features

16 Features

39 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $0 , monthly
          • $9
          Pricing Plans
          • Not Available
          Pricing Pagehiveage pricingsherpadesk pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.5

          (based on 58 reviews)

          4.5

          (based on 34 reviews)
          Rating Distribution

          Excellent

          4

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Pros and Cons

          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          hiveage - Invoices

          4 Screenshots

          Tickets

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          Invoice Ninja
          Invoice Ninja

          4.5

          Invoiced
          Invoiced

          4.7

          Zoho Invoice
          Zoho Invoice

          4.7

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Hiveage and SherpaDesk offer a Free Trial.

          Hiveage is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Hiveage Starts at $0/month when monthly whereas for SherpaDesk Starts at $9per Tech.

          Some top alternatives to Hiveage includes Invoice Ninja, Invoiced, Zoho Invoice, InvoiceBerry, Invoice2go, Invoicebus, Simple Invoices, Billbooks and Billin.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA