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Hilos vs WATI Comparison

Last updated:

Hilos

Starting at $199 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Hilos is a comprehensive platform for the WhatsApp API that enables businesses to profile leads, automate follow-ups, and seamlessly integrate with preferred tools to boost conversion rates. Designed specifically for Wha…

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

Hilos vs WATI — at a glance

FeatureHilosWATI
Rating
Reviews
Starting price$199 /month$40 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryChatbots SoftwareChatbots Software
Integrations2+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Hilos and WATI

  • Pricing: Hilos starts at $199 /month, while WATI starts at $40 /Month.
  • Target audience: Hilos is built for Large Enterprises and Medium Business, while WATI targets Individuals and Large Enterprises.
  • Deployment: Hilos supports SaaS/Web/Cloud; WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Hilos vs WATI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Hilos - Chatbots Software
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Talk to an expert
WATI - Chatbots Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Hilos

Best for

Large Enterprises, Medium Business, Small Business

WATI

Best for

Individuals, Large Enterprises, Medium Business

Hilos typically suits Large Enterprises and Medium Business. WATI tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Hilos is a comprehensive platform for the WhatsApp API that enables businesses to profile leads, automate follow-ups, and seamlessly integrate with preferred tools to boost conversion ... Read More about Hilos

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

Entry Level Pricing

  • Starts from $199 , yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

Best Company Size

10–200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hilos

  • Seamless Integration: Connects effortlessly with tools like ActiveCampaign, HubSpot, and Zapier for enhanced workflow.
  • Efficient Sales Follow-ups: Automates follow-up messages, ensuring timely communication with leads.
  • Automated Lead Profiling: Streamlines customer qualification by capturing responses and integrating them into your CRM.

WATI

No key benefits available yet.

Best fit

Best fit

Hilos

  • 10–200 employees
  • E-commerce, retail, D2C brands, customer service, and digital marketing.
  • Sales Managers, Customer Support Leads, Marketing Coordinators, and CRM Administrators

WATI

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Hilos

  • Hilos is centered around WhatsApp, which limits businesses seeking a true omnichannel messaging solution (e.g., email, Instagram, SMS).
  • Users may find Hilos’ analytics and reporting capabilities basic compared to platforms with advanced dashboards and performance metrics.
  • As businesses grow beyond 200+ employees, they might need enterprise-grade features and user management that Hilos currently lacks.

WATI

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Hilos has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Hilos and WATI Compare on Features?

Total Features

24 Features

0 Features

Unique Features

No unique features

No features

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Compare Hilos and WATI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $199 , yearly
      • $40 , Billed Yearly

      Pricing Plans

      • Test

        Free

        • Test all of Hilos

        • including our integrations and API.

        • 1 active contacts

        Show more +

      • Premium

        • Contact management

        • Broadcast Messages

        • chatbot Builder

        Show more +

      Pricing Page

      Hilos pricing
      WATI pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Hilos User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Hilos provides comprehensive WhatsApp API capabilities, allowing businesses to profile leads, automate follow-ups, and integrate seamlessly with other essential tools to enhance conversion rates.
      • The platform offers a business-specific web interface that facilitates smooth and efficient communication with customers through automated message flows.
      • Hilos features a highly effective multi-agent inbox that streamlines messaging workflows, enabling multiple team members to manage customer interactions collaboratively.

      Common complaints

      • Since Hilos is focused solely on WhatsApp, businesses seeking a multi-channel messaging solution may find its scope limited.
      • The platform’s effectiveness heavily depends on seamless integration with existing business tools, which can vary based on technical complexity.
      • Configuring automated message flows and lead profiling may require some initial time and technical expertise, which could slow early adoption.

      What buyers like

      • Cloud-based solution
      • Increases sales productivity
      • Secure and reliable

      Common complaints

      • Limited customization options
      • May lack advanced features
      • Pricing may not suit all budgets

      Pros and Cons

      • Hilos provides comprehensive WhatsApp API capabilities, allowing businesses to profile leads, automate follow-ups, and integrate seamlessly with other essential tools to enhance conversion rates.

      • The platform offers a business-specific web interface that facilitates smooth and efficient communication with customers through automated message flows.

      • Hilos features a highly effective multi-agent inbox that streamlines messaging workflows, enabling multiple team members to manage customer interactions collaboratively.

      • Since Hilos is focused solely on WhatsApp, businesses seeking a multi-channel messaging solution may find its scope limited.

      • The platform’s effectiveness heavily depends on seamless integration with existing business tools, which can vary based on technical complexity.

      • WATI's cloud-based nature ensures accessibility from anywhere.

      • The platform's focus on productivity helps sales teams prioritize effectively.

      • Its user-friendly interface allows for quick adoption by new users.

      • Customization options are limited compared to competitors.

      • Advanced features may be lacking for larger teams.

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      Hilos

      4 Screenshots

      Chats

      2 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Hilos and WATI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Hilos or WATI?
      Hilos and WATI are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Chatbots Software needs.
      Do Hilos and WATI offer a free trial?
      Yes, both Hilos and WATI offer a free trial.
      What is the starting price of Hilos vs WATI?
      Hilos starts at $199 /month. WATI starts at $40 /Month.
      What are the top alternatives to Hilos?
      Top alternatives to Hilos include WATI, Alterra, BusinessOnBot, 360dialog, ChatBot.
      What are the top alternatives to WATI?
      Top alternatives to WATI include Alterra, BusinessOnBot, 360dialog, Hilos, Gallabox.

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