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Help Sumo vs Desky - Which Help Desk Software Platform Is Better in July 2025?

Help Sumo - Help Desk Software
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Desky
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TL;DR - Quick Comparison Summary

Description

Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single ... Read More

Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single ... Read More

Entry Level Pricing

  • Starts from $19
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

7.8/10

Not Available

User Ratings

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How do Help Sumo and Desky Compare on Features?

Total Features

8 Features

5 Features

Unique Features

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      What Do Help Sumo and Desky Cost?

      Pricing Option

          Starting From

          • $19
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          help-sumo pricingdesky pricing

          Other Details

          Organization Types supported

          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals
          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals

          Platforms Supported

          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Help Sumo User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          1

          Very Good

          0

          Good

          1

          Poor

          0

          Terible

          0

          No reviews available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Top Alternatives to Help Sumo and Desky in 2025

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Help Sumo offers Free Trial, but Desky does not.

          Help Sumo is designed for Large Enterprises, Medium Business and Small Business.

          Desky is designed for Large Enterprises, Small Business and Medium Business.

          The starting price of Help Sumo begins at $19/User/Month, while pricing details for Desky are unavailable.

          Some top alternatives to Help Sumo includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, LabiDesk, AzureDesk and Help Desk Premier.

          Some top alternatives to Desky includes Freshservice, Freshdesk, Zoho Desk, Zendesk Support, HelpDesk, Jitbit Helpdesk, ReadyDesk, UseDesk, HelpdeskEddy, Sitehelpdesk, Trakdesk, LabiDesk, HESK, DeskXpand and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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