GrowthScore vs SurveyLab vs Zonka Feedback Comparison
GrowthScore
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.
SpotSaaS Analysis
GrowthScoreSurveyLabZonka Feedback
The core difference between GrowthScore and SurveyLab lies in their target audience and complexity; GrowthScore is designed for mid-to-large teams requiring comprehensive NPS insights, while SurveyLab caters to small to medium businesses seeking straightforward survey solutions. Ideal buyers for GrowthScore are larger organizations needing detailed feedback analysis, whereas SurveyLab is perfect for smaller businesses looking for user-friendly survey tools.
- Best for mid-to-large teams - Multi-channel NPS measurement - Actionable customer insights - Ideal for strategic business decisions - Suitable for companies with 51-500 or 500+ employees - Price: $19
- Best for small to medium businesses - Simple, intuitive survey creation - Drag-and-drop question types - Multi-channel customer response collection - Quick feedback gathering - Price: not listed
GrowthScore vs SurveyLab vs Zonka Feedback — at a glance
| Feature | GrowthScore | SurveyLab | Zonka Feedback |
|---|---|---|---|
| Rating | 4.2 / 5 | 4.8 / 5 | 4.7 / 5 |
| Reviews | 7 | 99 | 130 |
| Starting price | $19 /Month | Contact for pricing | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — | GDPR |
| Data residency | US | US | Global |
Key differences between GrowthScore and SurveyLab
- Pricing: GrowthScore starts at $19 /Month. SurveyLab pricing is not publicly listed.
- Target audience: GrowthScore is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SurveyLab scores higher with a 4.8-star average.
- Deployment: GrowthScore supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare GrowthScore vs SurveyLab vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing multi-channel NPS and actionable insights.
- You require robust Net Promoter Score measurement across multiple feedback channels.
- Your team needs actionable customer insights to guide strategic business decisions.
- Your company size is medium to large (51+ employees) with complex feedback needs.
- You are a very small business with minimal customer feedback requirements.
- You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.
Description | Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore | SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 8.3/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  GrowthScore has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do GrowthScore, SurveyLab and Zonka Feedback Compare on Features?
Total Features | 12 Features | 0 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare GrowthScore, SurveyLab and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
GrowthScore vs SurveyLab User Reviews & Rating Comparison
User Ratings | 4.2 (based on 7 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
|---|
Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
|---|---|---|
Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GrowthScore or SurveyLab?
- SurveyLab edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GrowthScore and SurveyLab offer a free trial?
- Yes, both GrowthScore and SurveyLab offer a free trial.
- What is the starting price of GrowthScore vs SurveyLab?
- GrowthScore starts at $19 /Month. SurveyLab starts at Contact for pricing.
- What are the top alternatives to GrowthScore?
- Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.