GrowthScore vs SurveyLab Comparison
GrowthScore
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…
SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.
Spotsaas Analysis
GrowthScoreSurveyLab
The core difference between GrowthScore and SurveyLab lies in their target audience and complexity; GrowthScore is designed for mid-to-large teams requiring comprehensive NPS insights, while SurveyLab caters to small to medium businesses seeking straightforward survey solutions. Ideal buyers for GrowthScore are larger organizations needing detailed feedback analysis, whereas SurveyLab is perfect for smaller businesses looking for user-friendly survey tools.
- Best for mid-to-large teams - Multi-channel NPS measurement - Actionable customer insights - Ideal for strategic business decisions - Suitable for companies with 51-500 or 500+ employees - Price: $19
- Best for small to medium businesses - Simple, intuitive survey creation - Drag-and-drop question types - Multi-channel customer response collection - Quick feedback gathering - Price: not listed
GrowthScore vs SurveyLab — at a glance
| Feature | GrowthScore | SurveyLab |
|---|---|---|
| Rating | 4.2 / 5 | 4.8 / 5 |
| Reviews | 7 | 38 |
| Starting price | $19 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between GrowthScore and SurveyLab
- Pricing: GrowthScore starts at $19 /Month. SurveyLab pricing is not publicly listed.
- Target audience: GrowthScore is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: SurveyLab scores higher with a 4.8-star average.
- Deployment: GrowthScore supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
GrowthScore vs SurveyLab — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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GrowthScore vs SurveyLab: Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing multi-channel NPS and actionable insights.
- You require robust Net Promoter Score measurement across multiple feedback channels.
- Your team needs actionable customer insights to guide strategic business decisions.
- Your company size is medium to large (51+ employees) with complex feedback needs.
- You are a very small business with minimal customer feedback requirements.
- You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.
Description | GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore | SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.3/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  GrowthScore has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do GrowthScore and SurveyLab Compare on Features?
Total Features | 12 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GrowthScore and SurveyLab on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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GrowthScore vs SurveyLab: Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
GrowthScore vs SurveyLab Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
GrowthScore User Reviews & Rating Comparison
User Ratings | 4.2 (based on 7 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos | No videos available. |  1 Videos |
Top Alternatives to GrowthScore and SurveyLab in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GrowthScore or SurveyLab?
- SurveyLab edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GrowthScore and SurveyLab offer a free trial?
- Yes, both GrowthScore and SurveyLab offer a free trial.
- What is the starting price of GrowthScore vs SurveyLab?
- GrowthScore starts at $19 /Month. SurveyLab starts at Contact for pricing.
- What are the top alternatives to GrowthScore?
- Top alternatives to GrowthScore include Promoter Ninja, Customer.guru, Emojics, SmileBack, YesInsights.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include ProProfs Survey Maker, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.