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Grasshopper vs Fuze Comparison

Last updated:

Grasshopper

3.4(234 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

Fuze

3.8(503 reviews)

Starting at $15 /User/Month

  • Individuals
  • Large Enterprises

With Fuze, starting a VoIP business was never easier. As a cloud-based solution, it allows to set up internet phone system in hours - and start making calls from anywhere. Since 2010, thousands have registered with Fuze…

Fuze leads on user satisfaction with a 3.8-star rating across 503 reviews.

SpotSaaS Analysis

GrasshopperFuze

The core difference lies in Grasshopper's focus on providing simple and cost-effective phone communication solutions for small businesses, while Fuze offers a comprehensive cloud-based VoIP platform ideal for remote teams needing integrated collaboration tools. Grasshopper is best suited for small businesses wanting separate work and personal numbers, whereas Fuze is ideal for small to medium-sized remote teams seeking a unified communication experience.

- Best for small businesses needing simple phone solutions - Offers separate work and personal phone numbers - Reliable call forwarding features - Voicemail transcription included - Suitable for 1-200 employees - Cost-effective communication option

- Best for small to medium remote teams - Provides a unified platform for calls, messaging, and meetings - Quick cloud-based VoIP setup - Includes collaboration tools like screen sharing - Ideal for teams working primarily remotely - Priced at $15 per user

Grasshopper vs Fuze — at a glance

FeatureGrasshopperFuze
Rating3.4 / 53.8 / 5
Reviews234503
Starting priceContact for pricing$15 /User/Month
Free trial No No
Free version No No
Best forSmall BusinessIndividuals, Large Enterprises, Medium Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobal

Key differences between Grasshopper and Fuze

  • Pricing: Fuze starts at $15 /User/Month. Grasshopper pricing is not publicly listed.
  • Target audience: Grasshopper is built for Small Business, while Fuze targets Individuals and Large Enterprises.
  • User satisfaction: Fuze scores higher with a 3.8-star average.
  • Deployment: Grasshopper supports SaaS/Web/Cloud, Mobile - Android; Fuze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Grasshopper vs Fuze — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Grasshopper - VoIP Providers
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Fuze - VoIP Providers
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Biggest differences

Start here before you go deeper into features.

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

Fuze

Best for small to medium remote teams needing quick, cloud-based VoIP setup.

Choose if
  • You want a unified platform combining calls, messaging, and meetings in one app.
  • Your team primarily works remotely and requires easy collaboration tools like screen sharing.
  • You need a low-complexity, cloud-hosted VoIP solution that can be set up within hours.
Consider alternatives if
  • Your organization demands enterprise-grade telephony with zero downtime and high reliability.
  • You require extensive on-premises PBX integration or support for legacy telephony systems.

Grasshopper: Best for small businesses needing cost-effective, simple phone communication solutions. Fuze: Best for small to medium remote teams needing quick, cloud-based VoIP setup.

Description

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

With Fuze, starting a VoIP business was never easier. As a cloud-based solution, it allows to set up internet phone system in hours - and start making calls from anywhere. Since 2010, ... Read More about Fuze

Entry Level Pricing

  • Not Available
  • Starts from $15

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
Small BusinessMedium Business
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Software Demo

Demo

No software demo available

Grasshopper has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Grasshopper and Fuze on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $15

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Fuze pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      Grasshopper User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      59

      7

      0

      0

      12

      61

      75

      32

      12

      21

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      Buyer sentiment

      Users generally appreciate Fuze's ease of use and remote collaboration capabilities but report frustrations with connectivity and app performance issues.

      What buyers like

      • Ease of use
      • Audio and video quality
      • Remote work enablement

      Common complaints

      • Connectivity problems
      • Mobile app bugs

      Pros and Cons

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      • High-definition audio and video call quality

      • User-friendly interface supporting calls, messaging, and screen sharing

      • Effective remote collaboration features facilitating work-from-home setups

      • Connectivity issues and slow response times for contact updates

      • Performance problems following software updates

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      No Customers information available.

      Media and Screenshots

      Screenshots

      Call forwarding

      1 Screenshots

      Helps to Meetings

      1 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Grasshopper and Fuze in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Grasshopper or Fuze?
      Fuze edges out the other on user ratings (3.8 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Grasshopper and Fuze offer a free trial?
      Neither Grasshopper nor Fuze currently lists a free trial.
      What is the starting price of Grasshopper vs Fuze?
      Grasshopper starts at Contact for pricing. Fuze starts at $15 /User/Month.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.
      What are the top alternatives to Fuze?
      Top alternatives to Fuze include Zoom, ezTalks, TelebuJoin, Pexip, RingCentral Meetings.

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