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Fuze - VoIP Providers

Fuze Reviews in June 2026: User Ratings, Pros & Cons

Connect anywhere with easy VoIP setup.

3.8

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Fuze Reviews & Ratings

3.8

Very Good

Based on 503 ratings & 201 reviews

Rating Distribution

Excellent

(61)

Very Good

(75)

Good

(32)

Poor

(12)

Terible

(21)

Spotsaas Editor’s POV

Fuze emerges as a versatile communication tool, admired for its seamless remote collaboration capabilities. Users appreciate its smooth transition to remote work, particularly during the pandemic. The platform garners praise for its audio and video quality, making it a go-to choice for meetings and team interactions. Additionally, the ability to schedule ...Read more

Fuze pros and cons

  • Facilitates remote communication with HD audio and video calls.

  • User-friendly platform for internal and external calls, screen sharing, and large group meetings.

  • Seamless transition to work-from-home setup with efficient collaboration tools.

  • All-in-one solution for instant messaging, calling, and quick chats, providing a unified communication experience.

  • Connectivity issues and slow response times for contact updates.

  • Software updates causing occasional performance issues and inconveniences.

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Showing 1-10 out of 201

RR

Rubaiyat Rahman

05/03/21

5 out of 5

issues were resolved on time and good…

issues were resolved on time and good communication from local team.

M

Matt

04/29/21

5 out of 5

Fuze is a good company Initially it was…

Fuze is a good company Initially it was a little frustrating dealing with some of the Support Engineers until we found one that is really great. If you ever run across problems ask for Xiao Mei.

J

Jay

04/22/21

2 out of 5

Response is too slow

Response is too slow. A billing case was created and after 4 days still no response.

H

HMS

03/29/21

4 out of 5

A decent product

A decent product. Clearly needs an overhaul on their desktop application. Licensing model is terrible (requires all users to have a feature, instead of pick/choose). They're forcing the "chat/collab" tools down your throat, so if you're a teams company, I'd avoid this platform if you can. We'll most likely move off when the right opportunity comes.

TD

Thomas Disney

12/02/20

5 out of 5

Making remote work easy!

Having Fuze made the Covid work from home transition seamless and effortless. I personally haven’t had any issues with Fuze and it is always complimented by guests I host meetings for as they compare it to similar tools they are using regarding audio and video quality. Also if the individuals band width is low it will notify them so they can assess their own network

M

Marirose

11/03/20

5 out of 5

Work from home essential

Clear audios, easy to use without need for instructional guide and chat is very useful. During the Pandemic wherein we all moved to work from home, Fuze was the key communication tool of the team and it has made our transition from office to home very smooth.

KA

KRISTY A Webb

11/02/20

4 out of 5

overall works great..the longer the day…

overall works great..the longer the day goes on the calls seem to fade in and out.

B

Ba

10/27/20

1 out of 5

Needs a massive update.

Line keeps dropping. Calls do not go through. Line always has interruptions and cuts. It loads very slowly. Does updates while we are on the phone.

A

Anonymous

10/26/20

3 out of 5

Bad Connection

Sometimes there is bad connection when connecting to callers or the numbers will not dial out. When the connection is good Fuze works great!! I enjoy the ability to schedule meetings as well and the video capabilities.

S

Sherece

10/26/20

4 out of 5

Great when it works!

When Fuze is working, it is great! There are times when I get disconnected or cannot unmute myself because the program freezes which can be very frustrating since majority of us are working from home and relying on Fuze for meetings and to keep in touch team members.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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