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Gong vs Grain Comparison

Last updated:

Gong

4.8(2,582 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions…

Grain

Starting at $12 /User/Month

  • Large Enterprises
  • Medium Business

Grain is the perfect video conferencing solution to help businesses store and recall vital knowledge. It's compatible with Zoom calls and allows you to keep track of key conversations or presentations. Teams from differe…

Gong leads on user satisfaction with a 4.8-star rating across 2,582 reviews.

Gong vs Grain — at a glance

FeatureGongGrain
Rating4.8 / 5—
Reviews2,582—
Starting priceContact for pricing$12 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversation Intelligence SoftwareNote Taking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API——
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR—
Data residencyGlobalUS

Key differences between Gong and Grain

  • Pricing: Grain starts at $12 /User/Month. Gong pricing is not publicly listed.
  • Deployment: Gong supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Grain supports SaaS/Web/Cloud.

Gong vs Grain — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gong - Conversation Intelligence Software
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Grain - New SaaS Software
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Talk to an expert

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Gong vs Grain: Biggest differences

Start here before you go deeper into features.

Gong

Best for tech sales teams needing advanced deal and call analytics.

Choose if
  • You manage remote or distributed sales teams requiring performance coaching.
  • Your enterprise relies on accurate revenue forecasting and deal health insights.
  • You want to replicate behaviors of top-performing sales representatives.
Consider alternatives if
  • You are a startup or small sales team with limited budget.
  • You need highly customizable dashboards and reports for niche workflows.

Grain

Best for

Large Enterprises, Medium Business, Small Business

Gong typically suits Large Enterprises and Medium Business. Grain tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More about Gong

Grain is the perfect video conferencing solution to help businesses store and recall vital knowledge. It's compatible with Zoom calls and allows you to keep track of key conversations or ... Read More about Grain

Entry Level Pricing

  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.76

(2582)

Best Company Size

51-500 employees500+ employees
—
Get pricing help
Get pricing help

Software Demo

Demo

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How do Gong and Grain Compare on Features?

Total Features

14 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Gong and Grain on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $12 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • Transcribed Recordings: 15 Included

        • Stored Recordings: 100

        • Unlimited Live Notes

        Show more +

      • Pro

        • Transcribed Recordings: 30 Included

        • Stored Recordings: Unlimited

        • Unlimited Live Notes

        Show more +

      • Unlimited

        • Transcribed Recordings: Unlimited

        • Stored Recordings: Unlimited

        • Unlimited Live Notes

        Show more +

      Pricing Page

      Pricing information not available

      Grain pricing

      Gong vs Grain: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Gong vs Grain Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      Gong User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2554

      294

      23

      1

      5

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users highly value Gong's impact on sales forecasting accuracy and team coaching, though some find the platform complex and costly for smaller teams.

      What buyers like

      • Forecasting accuracy
      • Call analytics and coaching
      • Revenue intelligence insights

      Common complaints

      • Learning curve
      • Cost

      What buyers like

      • Zoom integration
      • Accurate transcriptions
      • Easy access to recordings

      Common complaints

      • Limited to Zoom calls
      • No offline access
      • Transcription errors possible

      Pros and Cons

      • Accurate deal health insights improving forecasting

      • In-depth call recording and analysis for performance coaching

      • Identification and replication of top-performing rep behaviors

      • Steep learning curve for users new to sales intelligence

      • Dashboards and reports may lack flexibility for niche workflows

      • Seamless integration with Zoom enhances usability.

      • Accurate transcriptions ensure no information is lost.

      • Easy access to recordings promotes knowledge sharing.

      • Limited to Zoom, restricting other platforms.

      • Transcription accuracy can vary based on audio quality.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Gong or Grain? Tell buyers what actually differs.

      Gong and Grain Customers

      Customers

      Shopify

      Shopify

      Dropbox

      Dropbox

      ADP

      ADP

      No Customers information available.

      Media and Screenshots

      Screenshots

      Accounts

      3 Screenshots

      Share

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Gong and Grain in 2026

      Alternatives

      Avoma - Conversation Intelligence Software
      Avoma

      4.62

      Chorus - Conversation Intelligence Software
      Chorus

      4.53

      Clari - New SaaS Software
      Clari

      4.54

      Expand your comparison

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Gong or Grain?
      Gong edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Gong and Grain offer a free trial?
      Neither Gong nor Grain currently lists a free trial.
      What is the starting price of Gong vs Grain?
      Gong starts at Contact for pricing. Grain starts at $12 /User/Month.
      What are the top alternatives to Gong?
      Top alternatives to Gong include Avoma, Chorus, Clari, SalesLoft, Jiminny.
      What are the top alternatives to Grain?
      Top alternatives to Grain include Noty.ai, GoodNotes, Workflowy, Notability, Microsoft OneNote.