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GoCRM vs Cratio CRM vs Bigin by Zoho CRM Comparison

Last updated:

GoCRM

Starting at $39 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales pipeline, scheduling appointments,…

Cratio CRM

4.5(8 reviews)

Starting at $499 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can manage your customers' data through…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Cratio CRM leads on user satisfaction with a 4.5-star rating across 8 reviews.

GoCRM vs Cratio CRM vs Bigin by Zoho CRM — at a glance

FeatureGoCRMCratio CRMBigin by Zoho CRM
Rating4.5 / 54.6 / 5
Reviews8294
Starting price$39 /User/Month$499 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSGlobalGlobal

Key differences between GoCRM and Cratio CRM

  • Pricing: GoCRM starts at $39 /User/Month, while Cratio CRM starts at $499 /User/Month.
  • Target audience: GoCRM is built for Large Enterprises and Medium Business, while Cratio CRM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: GoCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Cratio CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare GoCRM vs Cratio CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoCRM - CRM Software
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Cratio CRM - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

GoCRM

Best for

Large Enterprises, Medium Business, Small Business

Cratio CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

GoCRM typically suits Large Enterprises and Medium Business. Cratio CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales ... Read More about GoCRM

Cratio CRM is a leading cloud-based Customer Relationship Management (CRM) software for managing customers, marketing channels, sales teams and business processes. With Cratio, you can ... Read More about Cratio CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $39
  • Starts from $499
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.5/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(8)

4.57

(294)
Get pricing help
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Software Demo

Demo

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How do GoCRM, Cratio CRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare GoCRM, Cratio CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39
        • $499
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        GoCRM pricing
        Cratio CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        GoCRM vs Cratio CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2

        0

        0

        0

        0

        4

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • GoCRM is web-based, providing easy access from any device with an internet connection.
        • It offers effective tools to manage and track the sales pipeline, improving efficiency.
        • Scheduling appointments is simple and integrated into the system, streamlining workflows.

        Common complaints

        • Advanced users may find the features too basic for their needs.
        • The platform may lack integrations with some third-party tools, limiting its versatility.
        • New users may take time to fully understand the platform's capabilities.

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Cloud-based accessibility
        • Comprehensive feature set
        • Strong marketing automation

        Common complaints

        • Can be complex to set up
        • Higher cost for full features
        • Learning curve for new users

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Web-based for easy access from anywhere

        • Focus on essential CRM functionalities

        • Simplifies contact and sales management

        • Limited advanced features may hinder growth

        • Basic reporting may not meet all needs

        • Robust marketing automation features

        • Comprehensive data management capabilities

        • Strong sales forecasting tools.

        • Setup may require dedicated resources

        • Pricing can be high for small businesses

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used GoCRM, Cratio CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Audi

        Audi

        Business Payment Systems

        Business Payment Systems

        Mercedes Benz

        Mercedes Benz

        Redington

        Redington

        DHFL Pramerica Life Insurance

        DHFL Pramerica Life Insurance

        Shubham

        Shubham

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, GoCRM or Cratio CRM?
        Cratio CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do GoCRM and Cratio CRM offer a free trial?
        Yes, both GoCRM and Cratio CRM offer a free trial.
        What is the starting price of GoCRM vs Cratio CRM?
        GoCRM starts at $39 /User/Month. Cratio CRM starts at $499 /User/Month.
        What are the top alternatives to GoCRM?
        Top alternatives to GoCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Cratio CRM?
        Top alternatives to Cratio CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.