GLPI vs ALVAO Service Desk - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	GLPI (40) Get Quote Get Quote	ALVAO Service Desk (27) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, ... Read More	ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an ... Read More
Entry Level Pricing	Not Available	Starts from $3
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	4.7 (57)	4.6 (24)
	Get Quote	Get Quote

Software Demo

Demo		ALVAO Service Desk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

What Do GLPI and ALVAO Service Desk Cost?

Pricing Option
Starting From	Not Available	$3
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

GLPI User Reviews & Rating Comparison

User Ratings	4.7 (based on 57 reviews)	4.6 (based on 24 reviews)
Rating Distribution	Excellent 30 Very Good 10 Good 0 Poor 0 Terible 0	Excellent 19 Very Good 8 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket ...Read more	ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists ...Read more
Pros and Cons	Pros and Cons of GLPI Highly customizable open-source IT asset management and support ticket system with a strong supporting community. Easy to use and customize, offering a complete ITSM solution. Excellent graphical interface with easy handling and reporting features. Provides project and contract management, automatic inventory, and deployment in multiple environments. Newcomers may find the richness of features and customizations overwhelming without proper support. Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.	Pros and Cons of ALVAO Service Desk Easy to use service desk with all necessary features for incident, problem, and service management. Intuitive interface and user-friendly design that enhances user experience. Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows. Quick overview of workload and streamlined communication with users. Knowledge base and integration with certain tools like TeamViewer could be improved. Some users find advanced features underutilized or complex to configure without additional training.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Airbus Habitat Doctolib	HARTMANN Smartwings LINET

Media and Screenshots

Screenshots	4 Screenshots	6 Screenshots
Videos	4 Videos	No videos available.

Top Alternatives to GLPI and ALVAO Service Desk in 2025

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Apptivo 4.1 Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both GLPI and ALVAO Service Desk offer a Free Trial.

GLPI is designed for Large Enterprises, Medium Business and Small Business.

ALVAO Service Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ALVAO Service Desk begins at $3/User/Month, while pricing details for GLPI are unavailable.

Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, osTicket, TOPdesk, Spiceworks Help Desk, iSupport Software, Richdesk and Scopedesk.

Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, Deskero, Desky, Faveo HELPDESK, EvantoDesk, Sitehelpdesk and AzureDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

GLPI vs ALVAO Service Desk - Which Service Desk Software Platform Is Better in July 2025?

GLPI

ALVAO Service Desk

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Software Demo

Demo

What Do GLPI and ALVAO Service Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

GLPI User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of GLPI

Pros and Cons of ALVAO Service Desk

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to GLPI and ALVAO Service Desk in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure