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GLPI - Service Desk Software

GLPI Pricing Plans & Top Alternatives in 2026

Elevate your management with streamlined efficiency.

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User Ratings

Trusted by 254,745+ software buyers annually.

Pricing

  • Free Trial available

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GLPI Pricing

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"Highly customizable open-source IT asset management and support ticket system with a strong supporting community."

Free Trial

✓ Available

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Pricing Model

Free TrialOpen-sourceSubscription

No credit card required · Cancel anytime · Free trial included

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GLPI Pricing Plans Explained

GLPI Community

Individuals & small teams
  • CMDB

  • Helpdesk

  • Financial Management

  • Project Management

  • Administration

  • Configuration

On-premises Basic

Growing teams (10–50 people)
  • Up to 10 IT agents

  • Up to 500 IT assets

  • End users unlimited

  • Support L.3 unlimited

  • Community plugins

  • GLPI Network plugins

  • + 2 hours remote technical assistance from Teclib

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? GLPI supports data import to get you set up quickly.

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Pricing sourced from GLPI's official website as of May 2026. For the latest pricing, visit their website.

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Why buyers keep looking beyond GLPI

  • Users may seek alternatives to GLPI due to its complex interface, which can pose a steep learning curve for new users, hindering productivity and efficient ticket management for IT teams.

  • Organizations requiring seamless integration with other software solutions might find GLPI lacking, as it may not support certain modern applications or services essential for their workflow.

  • Some users may experience performance issues with GLPI, particularly in larger environments, prompting them to consider more robust alternatives that can handle high volumes of data and user activity without lag.

  • The need for advanced reporting and analytics features might drive users away from GLPI, as they may find its built-in tools insufficient for their strategic decision-making processes.

  • Budget constraints can also lead users to explore alternatives, as GLPI's licensing costs or associated expenses may not align with the financial resources available for IT management tools.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, GLPI offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

GLPI offers Free Trial, Open-source, Subscription pricing. View all GLPI pricing plans →

The starting price is not disclosed by GLPI. You can visit GLPI pricing page to get the latest pricing.

GLPI does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including GLPI offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check GLPI's pricing page for exact savings.

Most SaaS products including GLPI allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check GLPI's terms or contact their support team for details.

GLPI offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

GLPI Support Options

Customer ServiceOnline
LocationParis, Île-de-France

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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