Glaass vs xMatters Comparison
Glaass
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Glaass simplifies construction workflows with its feature-rich platform. Interface with your team and share drawings with version control automation. Link inspections, test plans, and quality records, enabling you to cre…
xMatters
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opp…
Glaass leads on user satisfaction with a 4.8-star rating across 20 reviews.
Glaass vs xMatters — at a glance
| Feature | Glaass | xMatters |
|---|---|---|
| Rating | 4.8 / 5 | 4.6 / 5 |
| Reviews | 20 | 257 |
| Starting price | Contact for pricing | $16 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Construction Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR, ISO 27001 |
| Data residency | US | Global |
Key differences between Glaass and xMatters
- Pricing: xMatters starts at $16 /User/Month. Glaass pricing is not publicly listed.
- User satisfaction: Glaass scores higher with a 4.8-star average.
- Deployment: Glaass supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; xMatters supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Glaass vs xMatters — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Construction Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for IT teams needing automated, integrated incident management workflows.
- You require automated workflows and alerts to improve incident response times.
- Your organization needs multiple integration options with existing IT systems.
- You want diverse alerting channels to ensure critical information delivery.
- You need highly customizable individual alert preferences, such as alert sounds.
- You prefer simple, minimal alerting without complex workflow automation.
Glaass typically suits Large Enterprises and Medium Business. xMatters tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Glaass simplifies construction workflows with its feature-rich platform. Interface with your team and share drawings with version control automation. Link inspections, test plans, and ... Read More about Glaass | xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More about xMatters |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |  Glaass has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
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How do Glaass and xMatters Compare on Features?
Total Features | 6 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Glaass and xMatters on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Glaass User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 30 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Users generally find xMatters reliable and efficient for incident management, praising its integrations and alerting capabilities while noting some usability and customization limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Accenture  Viasat  Principal |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos | No videos available. |  3 Videos |
Top Alternatives to Glaass and xMatters in 2026
Alternatives |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Glaass or xMatters?
- Glaass edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Glaass and xMatters offer a free trial?
- Yes, both Glaass and xMatters offer a free trial.
- What is the starting price of Glaass vs xMatters?
- Glaass starts at Contact for pricing. xMatters starts at $16 /User/Month.
- What are the top alternatives to Glaass?
- Top alternatives to Glaass include Anywhere, SmartSuite, Qualified, Flow, Workvivo.
- What are the top alternatives to xMatters?
- Top alternatives to xMatters include Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps.