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GetFeedback vs Jotform Comparison

Last updated:

GetFeedback

4.5(390 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be imm…

Jotform

4.4(997 reviews)

Starting at $24 /Month

  • Individuals
  • Freelancers / Consultants

Jotform is a drag-and-drop online form builder for small businesses, nonprofits, and individuals who need to create contact forms, payment forms, surveys, and registrations without coding. It integrates with Google Sheet…

GetFeedback leads on user satisfaction with a 4.5-star rating across 390 reviews.

GetFeedback vs Jotform — at a glance

FeatureGetFeedbackJotform
Rating4.5 / 54.4 / 5
Reviews390997
Starting priceContact for pricing$24 /Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategorySurvey/ User Feedback SoftwareOnline Form Builder Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between GetFeedback and Jotform

  • Pricing: Jotform starts at $24 /Month. GetFeedback pricing is not publicly listed.
  • Free trial: GetFeedback offers a free trial; Jotform does not.
  • Target audience: GetFeedback is built for Freelancers / Consultants and Large Enterprises, while Jotform targets Individuals and Freelancers / Consultants.
  • User satisfaction: GetFeedback scores higher with a 4.5-star average.
  • Deployment: GetFeedback supports SaaS/Web/Cloud; Jotform supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.

GetFeedback vs Jotform — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GetFeedback - Survey/ User Feedback Software
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Talk to an expert
Jotform - Online Form Builder Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

GetFeedback

Best for simple, remote-friendly surveys with quick graphic reporting.

Choose if
  • You need an intuitive tool for customer experience or educational research.
  • You want fast generation of downloadable graphic reports for easy sharing.
  • Your team values a streamlined setup suitable for remote and diverse environments.
Consider alternatives if
  • You require highly technical survey customization beyond basic features.
  • Your organization depends on extensive integrations with other enterprise software.

Jotform

Best for quick, no-code form building with strong ease of use.

Choose if
  • You need to create forms rapidly without any coding skills.
  • Your team values intuitive, drag-and-drop form creation tools.
  • You require reliable customer support and secure data handling.
Consider alternatives if
  • You need highly advanced form design and formatting customization.
  • Your workflows demand complex automation beyond basic form building.

GetFeedback: Best for simple, remote-friendly surveys with quick graphic reporting. Jotform: Best for quick, no-code form building with strong ease of use.

Description

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into ... Read More about GetFeedback

Jotform is a drag-and-drop online form builder for small businesses, nonprofits, and individuals who need to create contact forms, payment forms, surveys, and registrations without coding. ... Read More about Jotform

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.44

(997)

Best Company Size

Small BusinessLarge Enterprises
1-50 employees51-500 employees
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Get pricing help

Software Demo

Demo

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How do GetFeedback and Jotform Compare on Features?

Total Features

15 Features

27 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare GetFeedback and Jotform on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • 5 Forms Form Limit

        • 100 Monthly Submissions

        • 100 MB Available Space

        Show more +

      • Bronze

        • 25 Forms Form Limit

        • 1,000 Monthly Submissions

        • 1 GB Available Space

        Show more +

      • Silver

        • 50 Forms Form Limit

        • 2,500 Monthly Submissions

        • 10 GB Available Space

        Show more +

      • Browse all pricing plans

      Pricing Page

      GetFeedback pricing
      Jotform pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      GetFeedback User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 390 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      785

      84

      7

      19

      102

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features.

      What buyers like

      • Ease of use
      • Reporting and visualization
      • Support for remote research

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Buyer sentiment

      Overall positive sentiment highlights ease of use and customer support, tempered by some concerns over customization limits and pricing clarity.

      What buyers like

      • Ease of use
      • Customer support
      • Form creation efficiency

      Common complaints

      • Limited customization
      • Pricing complexity

      Pros and Cons

      • Intuitive and simple user interface

      • Ability to generate graphic reports quickly

      • Suitable for remote and diverse educational environments

      • Lack of publicly available pricing details

      • Limited information on advanced customization features

      • User-friendly platform with intuitive navigation for all skill levels

      • Extensive tools for efficient form creation and management

      • Responsive and helpful customer support

      • Limited form formatting options restrict customization

      • Difficulties with deleting forms and submissions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Toyota

      Toyota

      Carrefour

      Carrefour

      Honeywell

      Honeywell

      No Customers information available.

      Media and Screenshots

      Screenshots

      GetFeedback screenshot

      8 Screenshots

      Form Builder screenshot

      6 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      6 Videos

      Top Alternatives to GetFeedback and Jotform in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GetFeedback or Jotform?
      GetFeedback edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GetFeedback and Jotform offer a free trial?
      GetFeedback offers a free trial. Jotform does not.
      What is the starting price of GetFeedback vs Jotform?
      GetFeedback starts at Contact for pricing. Jotform starts at $24 /Month.
      What are the top alternatives to GetFeedback?
      Top alternatives to GetFeedback include SurveyMonkey, QuestionPro, SurveySparrow, Key Survey Software, KwikSurveys.
      What are the top alternatives to Jotform?
      Top alternatives to Jotform include Cognito Forms, Zoho Forms, Formsite, Formstack, Paperform.

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