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Fuze vs OpenPhone Comparison

Last updated:

Fuze

3.7(197 reviews)

Starting at $15 /User/Month

  • Individuals
  • Large Enterprises

Fuze is a cloud-based unified communications platform for distributed teams that need VoIP calling, video conferencing, and screen sharing in a single application. It replaces separate tools for calls and meetings so rem…

OpenPhone

4.6(1,816 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

OpenPhone leads on user satisfaction with a 4.6-star rating across 1,816 reviews.

Fuze vs OpenPhone — at a glance

FeatureFuzeOpenPhone
Rating3.7 / 54.6 / 5
Reviews1971,816
Starting price$15 /User/Month$10 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalUS

Key differences between Fuze and OpenPhone

  • Pricing: Fuze starts at $15 /User/Month, while OpenPhone starts at $10 /User/Month.
  • Free trial: OpenPhone offers a free trial; Fuze does not.
  • Target audience: Fuze is built for Individuals and Large Enterprises, while OpenPhone targets Large Enterprises and Medium Business.
  • User satisfaction: OpenPhone scores higher with a 4.6-star average.
  • Deployment: Fuze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Fuze vs OpenPhone — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fuze - VoIP Providers
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OpenPhone - New SaaS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Fuze

Best for small to medium remote teams needing quick, cloud-based VoIP setup.

Choose if
  • You want a unified platform combining calls, messaging, and meetings in one app.
  • Your team primarily works remotely and requires easy collaboration tools like screen sharing.
  • You need a low-complexity, cloud-hosted VoIP solution that can be set up within hours.
Consider alternatives if
  • Your organization demands enterprise-grade telephony with zero downtime and high reliability.
  • You require extensive on-premises PBX integration or support for legacy telephony systems.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

Fuze: Best for small to medium remote teams needing quick, cloud-based VoIP setup. OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems.

Description

Fuze is a cloud-based unified communications platform for distributed teams that need VoIP calling, video conferencing, and screen sharing in a single application. It replaces separate ... Read More about Fuze

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Entry Level Pricing

  • Starts from $15
  • Starts from $10

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.66

(197)

4.62

(1816)

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Fuze and OpenPhone Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Fuze and OpenPhone on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $10

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Fuze pricing
      OpenPhone pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Fuze User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      61

      75

      32

      12

      21

      1775

      182

      42

      10

      84

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Fuze's ease of use and remote collaboration capabilities but report frustrations with connectivity and app performance issues.

      What buyers like

      • Ease of use
      • Audio and video quality
      • Remote work enablement

      Common complaints

      • Connectivity problems
      • Mobile app bugs

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • High-definition audio and video call quality

      • User-friendly interface supporting calls, messaging, and screen sharing

      • Effective remote collaboration features facilitating work-from-home setups

      • Connectivity issues and slow response times for contact updates

      • Performance problems following software updates

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Fuze or OpenPhone? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Helps to Meetings

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Fuze and OpenPhone in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Fuze or OpenPhone?
      OpenPhone edges out the other on user ratings (4.6 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Fuze and OpenPhone offer a free trial?
      OpenPhone offers a free trial. Fuze does not.
      What is the starting price of Fuze vs OpenPhone?
      Fuze starts at $15 /User/Month. OpenPhone starts at $10 /User/Month.
      What are the top alternatives to Fuze?
      Top alternatives to Fuze include Zoom, ezTalks, TelebuJoin, Pexip, RingCentral Meetings.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.