Freshbooks vs Intercom vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshbooks (1299) Get Quote Get Quote	Intercom (2496) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	FreshBooks' cloud-based accounting software makes it easy for anyone to invoice, manage payments, and track time from anywhere. It's simple, clean interface means you can categorize and ... Read More	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More
Entry Level Pricing	Starts from $8 , monthly	Starts from $59
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.6/10	9.8/10
User Ratings	4 (4589)	4.3 (2278)
	Get Quote	Get Quote

Software Demo

Demo

How do Freshbooks, Intercom and ZoomInfo Chat Compare on Features?

Total Features	17 Features	38 Features
Unique Features
	Get Quote	Get Quote

What Do Freshbooks, Intercom and ZoomInfo Chat Cost?

Pricing Option
Starting From	$8 , monthly	$59
Pricing Plans	Lite $8 /month Get Started Send invoices to 5 clients Track expenses in real time Create and send estimates Show more + Plus $13 /month Get Started Send invoices to 50 clients Track expenses in real time Create estimates Show more + Premium $24 /month Get Started Send invoices to unlimited clients Track expenses in real time Create estimates Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Freshbooks vs Intercom User Reviews & Rating Comparison

User Ratings	4 (based on 4589 reviews)	4.3 (based on 2278 reviews)
Rating Distribution	Excellent 1014 Very Good 186 Good 46 Poor 18 Terible 35	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31
Expert's Review generated by AI	FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic ...Read more	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more
Pros and Cons	Pros and Cons of Freshbooks Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts. Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service. Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping. Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe). Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis. Invoice customization options are relatively limited, which may not meet specific branding needs.	Pros and Cons of Intercom Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

List of Customers

Customers	FreshBooks	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Xero 4.2 Sage Accounting (Sage One) 4.3 Patriot Accounting	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshbooks offers Free Trial, but Intercom does not.

Freshbooks is designed for Freelancers, Medium Business and Small Business.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshbooks Starts at $8/month when monthly whereas for Intercom Starts at $59/Month.

Some top alternatives to Freshbooks includes Xero, Sage Accounting (Sage One), Patriot Accounting, Quickbooks, Zoho Books, FreeAgent, QuickFile, HoneyBook, Zoho Invoice, Busy Accounting Software, QuickBooks Desktop Pro and Wave.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Freshbooks vs Intercom vs ZoomInfo Chat - Which Tool Fits Your Business?

Freshbooks

Intercom

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Freshbooks, Intercom and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do Freshbooks, Intercom and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Freshbooks vs Intercom User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Freshbooks

Pros and Cons of Intercom

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure