Formstack vs SmartSurvey Comparison
Formstack
Starting at $50 /Month
- Free Trial
- Large Enterprises
- Medium Business
Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and businesses managing a large numbe…
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.
Formstack vs SmartSurvey — at a glance
| Feature | Formstack | SmartSurvey |
|---|---|---|
| Rating | 4.3 / 5 | 5.0 / 5 |
| Reviews | 315 | 10 |
| Starting price | $50 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Online Form Builder Software | Survey/ User Feedback Software |
| Integrations | 1+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | Global | US |
Key differences between Formstack and SmartSurvey
- Pricing: Formstack starts at $50 /Month. SmartSurvey pricing is not publicly listed.
- User satisfaction: SmartSurvey scores higher with a 5.0-star average.
- Deployment: Formstack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SmartSurvey supports SaaS/Web/Cloud.
Formstack vs SmartSurvey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for efficient, customizable data collection with integrated CRM support.
- You need an easy-to-use form builder for marketing, support, or operations teams.
- You want to centralize data collection and improve lead generation with CRM integration.
- You require flexible forms with conditional logic and customizable themes.
- Your priority is highly creative or visually distinctive form designs.
- You depend on complex third-party app integrations that require seamless syncing.
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Formstack: Best for efficient, customizable data collection with integrated CRM support. SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys.
Description | Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and ... Read More about Formstack | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Formstack and SmartSurvey Compare on Features?
Total Features | 26 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Formstack and SmartSurvey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Formstack User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, customization options, and strong customer support, with some concerns about pricing and integration issues. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  NetFlix  NHL Cleveland Clinic |  NHS  IBM  Vodafone |
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Media and Screenshots
Screenshots |  2 Screenshots |  7 Screenshots |
|---|---|---|
Videos |  4 Videos |  1 Videos |
Top Alternatives to Formstack and SmartSurvey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Formstack or SmartSurvey?
- SmartSurvey edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Formstack and SmartSurvey offer a free trial?
- Yes, both Formstack and SmartSurvey offer a free trial.
- What is the starting price of Formstack vs SmartSurvey?
- Formstack starts at $50 /Month. SmartSurvey starts at Contact for pricing.
- What are the top alternatives to Formstack?
- Top alternatives to Formstack include Cognito Forms, Zoho Forms, Formsite, Typeform, Google Forms.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.