FIVE CRM vs 8x8 Comparison
FIVE CRM
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experien…
8x8
Starting at $12 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…
FIVE CRM vs 8x8 — at a glance
| Feature | FIVE CRM | 8x8 |
|---|---|---|
| Rating | — | — |
| Reviews | — | 36 |
| Starting price | Contact for pricing | $12 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2 | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between FIVE CRM and 8x8
- Pricing: 8x8 starts at $12 /User/Month. FIVE CRM pricing is not publicly listed.
- Deployment: FIVE CRM supports SaaS/Web/Cloud; 8x8 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
FIVE CRM vs 8x8 — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
FIVE CRM typically suits Large Enterprises and Medium Business. 8x8 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow ... Read More about FIVE CRM | The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8 |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.3/10 | Not Available |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do FIVE CRM and 8x8 Compare on Features?
Total Features | 8 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FIVE CRM and 8x8 on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
FIVE CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 0 (based on 36 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Lyreco  Pursuit  HEG | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to FIVE CRM and 8x8 in 2026
Alternatives |
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Related Blogs and Articles for Contact Center Operations Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FIVE CRM or 8x8?
- 8x8 edges out the other on user ratings (0.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FIVE CRM and 8x8 offer a free trial?
- Yes, both FIVE CRM and 8x8 offer a free trial.
- What is the starting price of FIVE CRM vs 8x8?
- FIVE CRM starts at Contact for pricing. 8x8 starts at $12 /User/Month.
- What are the top alternatives to FIVE CRM?
- Top alternatives to FIVE CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to 8x8?
- Top alternatives to 8x8 include XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ.