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Firmao CRM vs Bigin by Zoho CRM Comparison

Last updated:

Firmao CRM

5.0(5 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized manufacturing, service and sales co…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Firmao CRM leads on user satisfaction with a 5.0-star rating across 5 reviews.

Firmao CRM vs Bigin by Zoho CRM — at a glance

FeatureFirmao CRMBigin by Zoho CRM
Rating5.0 / 54.3 / 5
Reviews5119
Starting price$19 /User/Month$7 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSGlobal

Key differences between Firmao CRM and Bigin by Zoho CRM

  • Pricing: Firmao CRM starts at $19 /User/Month, while Bigin by Zoho CRM starts at $7 /User/Month.
  • Target audience: Firmao CRM is built for Large Enterprises and Medium Business, while Bigin by Zoho CRM targets Small Business.
  • User satisfaction: Firmao CRM scores higher with a 5.0-star average.
  • Deployment: Firmao CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Firmao CRM vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Firmao CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Firmao CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Firmao CRM typically suits Large Enterprises and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More about Firmao CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help

Software Demo

Demo

No software demo available

Firmao CRM has not given any software demo yet

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How do Firmao CRM and Bigin by Zoho CRM Compare on Features?

Total Features

23 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Firmao CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , Billed Yearly
      • $7 , Billed Yearly

      Pricing Plans

      • Standard

        • CRM - Customer Relationship Management

        • E-mail integration

        • VAT invoices, bills and receipts

        Show more +

      • Professional

        • Includes features of Standard plan, plus

        • Defining custom fields for your data

        • Chat, Livechat and Callback

        Show more +

      • Enterprise

        • Includes features of Professional plan, plus

        • Customizations (paid extra)

        • Google Calendar integration

        Show more +

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Firmao CRM pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Firmao CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      81

      0

      0

      0

      0

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 81 reviews, with consistently positive feedback.

      What buyers like

      • Streamlines business operations with integrated features such as CRM, invoicing, project management, and inventory control.
      • Intuitive and user-friendly interface, accessible even for non-technical users and requiring minimal training.
      • Extensive customization options, allowing businesses to tailor workflows, dashboards, and reports to their specific needs.

      Common complaints

      • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.
      • Modest learning curve for certain advanced features, potentially overwhelming for first-time users.
      • Room for improvement in reporting capabilities, particularly for advanced analytics.

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • Comprehensive tool for various departments

      • Quick customization to fit business needs

      • User-friendly interface for easy adoption

      • Might be overwhelming for very small businesses

      • Customization may require initial setup time

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      LiveAgent

      LiveAgent

      Smash IT Buck

      Smash IT Buck

      FindMyCRM

      FindMyCRM

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      Firmao CRM

      2 Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Firmao CRM and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Firmao CRM or Bigin by Zoho CRM?
      Firmao CRM edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Firmao CRM and Bigin by Zoho CRM offer a free trial?
      Yes, both Firmao CRM and Bigin by Zoho CRM offer a free trial.
      What is the starting price of Firmao CRM vs Bigin by Zoho CRM?
      Firmao CRM starts at $19 /User/Month. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Firmao CRM?
      Top alternatives to Firmao CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

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