FeedbackLink vs SurveyMonkey Comparison
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.
FeedbackLink vs SurveyMonkey — at a glance
| Feature | FeedbackLink | SurveyMonkey |
|---|---|---|
| Rating | — | 5.0 / 5 |
| Reviews | — | 23 |
| Starting price | $15 /Month | $25 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | NPS Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between FeedbackLink and SurveyMonkey
- Pricing: FeedbackLink starts at $15 /Month, while SurveyMonkey starts at $25 /User/Month.
- Target audience: FeedbackLink is built for Large Enterprises and Medium Business, while SurveyMonkey targets Freelancers / Consultants and Large Enterprises.
- Deployment: FeedbackLink supports SaaS/Web/Cloud; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
FeedbackLink vs SurveyMonkey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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FeedbackLink vs SurveyMonkey: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection. SurveyMonkey: Best for easy, customizable surveys in market and employee research.
Description | FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.5/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do FeedbackLink and SurveyMonkey Compare on Features?
Total Features | 15 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FeedbackLink and SurveyMonkey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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FeedbackLink vs SurveyMonkey: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
FeedbackLink vs SurveyMonkey Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
FeedbackLink User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
FeedbackLink and SurveyMonkey Customers
Customers | No Customers information available. |  Cisco  Box  intuit |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
|---|---|---|
Videos |  1 Videos |  6 Videos |
Top Alternatives to FeedbackLink and SurveyMonkey in 2026
Alternatives |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FeedbackLink or SurveyMonkey?
- SurveyMonkey edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FeedbackLink and SurveyMonkey offer a free trial?
- Yes, both FeedbackLink and SurveyMonkey offer a free trial.
- What is the starting price of FeedbackLink vs SurveyMonkey?
- FeedbackLink starts at $15 /Month. SurveyMonkey starts at $25 /User/Month.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.