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FastField vs SmartSurvey Comparison

Last updated:

FastField

4.4(77 reviews)

Starting at $23 /user/month

  • Free Trial
  • Individuals
  • Medium Business

FastField is a mobile forms platform for field service teams, inspectors, and construction crews collecting data away from the office — supporting photos, GPS stamps, e-signatures, and conditional logic that sync to clou…

SmartSurvey

5.0(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.

FastField vs SmartSurvey — at a glance

FeatureFastFieldSmartSurvey
Rating4.4 / 55.0 / 5
Reviews7710
Starting price$23 /user/monthContact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsHIPAA, GDPRGDPR
Data residencyUSUS

Key differences between FastField and SmartSurvey

  • Pricing: FastField starts at $23 /user/month. SmartSurvey pricing is not publicly listed.
  • Target audience: FastField is built for Individuals and Medium Business, while SmartSurvey targets Large Enterprises and Medium Business.
  • User satisfaction: SmartSurvey scores higher with a 5.0-star average.
  • Deployment: FastField supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SmartSurvey supports SaaS/Web/Cloud.

FastField vs SmartSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FastField - Online Form Builder Software
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Talk to an expert
SmartSurvey - Survey/ User Feedback Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

FastField

Best for digitizing field data collection with strong customer support.

Choose if
  • You need to replace paper-based forms to boost operational productivity.
  • Your team requires cloud-based form access for remote data submission.
  • You value responsive and helpful customer support for onboarding and troubleshooting.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You want highly customizable form designs with minimal learning curve.

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

FastField: Best for digitizing field data collection with strong customer support. SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys.

Description

FastField is a mobile forms platform for field service teams, inspectors, and construction crews collecting data away from the office — supporting photos, GPS stamps, e-signatures, and ... Read More about FastField

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Entry Level Pricing

  • Starts from $23 , yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

4.4

(77)

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
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How do FastField and SmartSurvey Compare on Features?

Total Features

34 Features

16 Features

Unique Features

No unique features

No unique features

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Compare FastField and SmartSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $23 , yearly
      • Not Available

      Pricing Plans

      • Monthly

        $25

        /user/month

        • Unlimited Form Creation

        • Unlimited Form Submission for all account Users

        • Unlimited Custom PDFword Excel Reports

        Show more +

      • Not Available

      Pricing Page

      FastField pricing
      SmartSurvey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      FastField User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      79

      4

      0

      0

      0

      10

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, strong customer support, and operational efficiency gains, tempered by some concerns over customization limits and integration options.

      What buyers like

      • Ease of use
      • Customer support
      • Operational efficiency

      Common complaints

      • Customization complexity
      • Limited integrations

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Streamlined form creation and management with easy customization

      • Exceptional and responsive customer support

      • Cloud-based access enabling form submission from any device

      • Learning curve due to hard-coded design limitations and customization complexity

      • Limited integration options with other software systems

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Oakley

      Oakley

      Coca-Cola

      Coca-Cola

      Alaska

      Alaska

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      Media and Screenshots

      Screenshots

      Data Collection screenshot

      7 Screenshots

      SmartSurvey screenshot

      7 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      1 Videos

      Top Alternatives to FastField and SmartSurvey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, FastField or SmartSurvey?
      SmartSurvey edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do FastField and SmartSurvey offer a free trial?
      Yes, both FastField and SmartSurvey offer a free trial.
      What is the starting price of FastField vs SmartSurvey?
      FastField starts at $23 /user/month. SmartSurvey starts at Contact for pricing.
      What are the top alternatives to FastField?
      Top alternatives to FastField include Cognito Forms, Formsite, Typeform, MightyForms, 123FormBuilder.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.

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