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eVoice vs iovox Comparison

Last updated:

eVoice

3.2(28 reviews)

Starting at $6.25 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, fl…

iovox

Starting at $2,000 /Month

  • Large Enterprises
  • Medium Business

Introducing iovox, the ultimate call tracking software designed to meet the demands of businesses. This powerful platform allows you to seamlessly manage inbound and outbound calls, while also providing advanced features…

eVoice leads on user satisfaction with a 3.2-star rating across 28 reviews.

eVoice vs iovox — at a glance

FeatureeVoiceiovox
Rating3.2 / 5
Reviews28
Starting price$6.25 /User/Month$2,000 /Month
Free trial Yes No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
Certifications
Data residencyGlobalUS

Key differences between eVoice and iovox

  • Pricing: eVoice starts at $6.25 /User/Month, while iovox starts at $2,000 /Month.
  • Free trial: eVoice offers a free trial; iovox does not.
  • Target audience: eVoice is built for Individuals and Large Enterprises, while iovox targets Large Enterprises and Medium Business.
  • Deployment: eVoice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; iovox supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

eVoice vs iovox — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eVoice - Call Center Software
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Talk to an expert
iovox - Inbound Call Tracking Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

eVoice

Best for medium businesses needing Salesforce-integrated telemarketing automation.

Choose if
  • You want seamless mobile app access for remote sales and support teams.
  • You need a cost-effective virtual phone system to reduce call expenses.
  • You use Salesforce and want plug-and-play features with customizable action buttons.
Consider alternatives if
  • Your company requires advanced call recording and caller ID capabilities.
  • You need highly customizable telephony workflows beyond basic configuration.

iovox

Best for

Large Enterprises, Medium Business, Small Business

eVoice typically suits Individuals and Large Enterprises. iovox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More about eVoice

Introducing iovox, the ultimate call tracking software designed to meet the demands of businesses. This powerful platform allows you to seamlessly manage inbound and outbound calls, while ... Read More about iovox

Entry Level Pricing

  • Starts from $6.25 , Billed Yearly
  • Starts from $2,000

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.2

(28)

Best Company Size

50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

eVoice

  • Enhanced Communication Flexibility: With eVoice, you can effortlessly manage calls from anywhere, whether you're at your desk or on the go. This flexibility ensures that you never miss an important call, allowing you to stay connected with clients and team members.
  • Cost-Efficient Solution: eVoice provides a robust virtual phone system at a fraction of the cost of traditional phone services. This means managers can allocate resources more effectively while still enjoying premium features like voicemail transcription and call forwarding.
  • User-Friendly Interface: Administrators will appreciate eVoice's intuitive dashboard, which simplifies call management and allows for easy customization of settings. This ease of use reduces training time for new staff, promoting quick adoption across your organization.

iovox

No key benefits available yet.

Best fit

Best fit

eVoice

  • 50 to 500 employees
  • SaaS, Consulting, Customer Support, Telecommunications, and Small Business Services
  • Sales Managers, Customer Support Representatives, Business Development Representatives, and Operations Managers

iovox

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

eVoice

  • Users might seek alternatives to eVoice if they require more advanced features, such as video conferencing or team collaboration tools, which eVoice may not fully support for their business needs.
  • Some individuals may find eVoice’s pricing structure less competitive compared to other VoIP services that offer similar features at a lower cost, prompting them to explore budget-friendly options.
  • Businesses with specific regulatory compliance requirements may look for alternatives that provide enhanced security measures or additional compliance certifications that eVoice does not offer.

iovox

No alternatives guidance available yet.

Software Demo

Demo

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How do eVoice and iovox Compare on Features?

Total Features

7 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare eVoice and iovox on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6.25 , Billed Yearly
      • $2,000

      Pricing Plans

      • eVoice Lite

        • 2 users

        • 350 minutes per month

        • 6 toll-free or local numbers

        Show more +

      • eVoice Unlimited

        • 4 users

        • Unlimited minutes

        • 12 toll-free or local numbers

        Show more +

      • eVoice Unlimited Plus

        • 6 users

        • Unlimited minutes

        • 18 toll-free or local numbers

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      eVoice pricing
      iovox pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      eVoice User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      28

      2

      0

      0

      5

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate eVoice's mobile flexibility, cost efficiency, and customer support despite some frustrations with outdated features and pricing transparency.

      What buyers like

      • Ease of use
      • Cost effectiveness
      • Customer support

      Common complaints

      • Outdated interface and processes
      • Pricing transparency and unexpected charges

      What buyers like

      • Advanced call tracking
      • Real-time collaboration
      • Mobile tracking

      Common complaints

      • Limited to inbound calls
      • Basic analytics
      • Not suitable for large enterprises

      Pros and Cons

      • Seamless mobile app experience enabling remote work

      • Cost-effective virtual phone system reducing maintenance and long-distance call expenses

      • Excellent and patient customer service support

      • Outdated and cumbersome call recording process

      • Pricing lacks transparency and can lead to unexpected charges

      • Advanced features for call tracking and management

      • Real-time collaboration enhances team efficiency

      • User-friendly interface for easy navigation

      • Limited to inbound call tracking

      • Basic analytics may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Forbes

      Forbes

      Inc

      Inc

      PC

      PC

      Zoopla

      Zoopla

      Autotrader

      Autotrader

      Ouest France

      Ouest France

      Media and Screenshots

      Screenshots

      Reporting

      1 Screenshots

      Mobile screenshot

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to eVoice and iovox in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eVoice or iovox?
      eVoice edges out the other on user ratings (3.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eVoice and iovox offer a free trial?
      eVoice offers a free trial. iovox does not.
      What is the starting price of eVoice vs iovox?
      eVoice starts at $6.25 /User/Month. iovox starts at $2,000 /Month.
      What are the top alternatives to eVoice?
      Top alternatives to eVoice include Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office.
      What are the top alternatives to iovox?
      Top alternatives to iovox include Calltracks, Callcap, CallView 360, calltrak, TeleCapture.

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