eNPS vs ProProfs Survey Maker Comparison
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
ProProfs Survey Maker
Starting at $7 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…
ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 44 reviews.
Spotsaas Analysis
eNPSProProfs Survey Maker
The core difference lies in eNPS focusing on real-time NPS feedback management for straightforward customer insights, while ProProfs Survey Maker emphasizes customizable and multi-lingual survey capabilities. Ideal buyers for eNPS are small to medium businesses seeking simple feedback solutions, whereas ProProfs Survey Maker is best for those needing extensive branding and personalization in their surveys.
- Best for SMBs needing simple, real-time NPS management - Suitable for companies with 1-500 employees - Ideal for customer service or success teams - Easy-to-use survey-based feedback collection - Price: $29 - Focus on straightforward NPS scoring
- Best for customizable, multi-lingual surveys - Suitable for small to medium businesses - Extensive branding and personalization options - Optimized for various devices - Price: $7 - Ideal for teams needing multi-lingual support
eNPS vs ProProfs Survey Maker — at a glance
| Feature | eNPS | ProProfs Survey Maker |
|---|---|---|
| Rating | — | 4.4 / 5 |
| Reviews | — | 44 |
| Starting price | $29 /Month | $7 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Business Hours, Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between eNPS and ProProfs Survey Maker
- Pricing: eNPS starts at $29 /Month, while ProProfs Survey Maker starts at $7 /Month.
- Target audience: eNPS is built for Individuals and Medium Business, while ProProfs Survey Maker targets Large Enterprises and Medium Business.
- Deployment: eNPS supports SaaS/Web/Cloud; ProProfs Survey Maker supports SaaS/Web/Cloud.
eNPS vs ProProfs Survey Maker — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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eNPS vs ProProfs Survey Maker: Biggest differences
Start here before you go deeper into features.
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
Best for customizable, multi-lingual surveys in small to medium businesses.
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
eNPS: Best for SMBs needing simple, real-time NPS customer feedback management. ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses.
Description | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS | ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.2/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do eNPS and ProProfs Survey Maker Compare on Features?
Total Features | 11 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare eNPS and ProProfs Survey Maker on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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eNPS vs ProProfs Survey Maker: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
eNPS vs ProProfs Survey Maker Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
eNPS User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots |  1 Screenshots |
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Videos | No videos available. |  2 Videos |
Top Alternatives to eNPS and ProProfs Survey Maker in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, eNPS or ProProfs Survey Maker?
- ProProfs Survey Maker edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do eNPS and ProProfs Survey Maker offer a free trial?
- Yes, both eNPS and ProProfs Survey Maker offer a free trial.
- What is the starting price of eNPS vs ProProfs Survey Maker?
- eNPS starts at $29 /Month. ProProfs Survey Maker starts at $7 /Month.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.
- What are the top alternatives to ProProfs Survey Maker?
- Top alternatives to ProProfs Survey Maker include SurveyLab, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.