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eDirectory vs Service Provider Pro vs Bigin by Zoho CRM Comparison

Last updated:

eDirectory

4.3(2 reviews)

Starting at $1,499

  • Large Enterprises
  • Medium Business

eDirectory provides powerful yet intuitive PHP software to let businesses build modern online directories and membership sites with a great degree of ease. Our self-hosted and highly secure platform supports 10 different…

Service Provider Pro

4.8(4 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SPP.co is a client management and billing software made for growing agencies. Get happier clients with a white-labeled Client Portal. Scale up your team with role-based permission controls. Finally, you can have your pro…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Service Provider Pro leads on user satisfaction with a 4.8-star rating across 4 reviews.

eDirectory vs Service Provider Pro vs Bigin by Zoho CRM — at a glance

FeatureeDirectoryService Provider ProBigin by Zoho CRM
Rating4.3 / 54.8 / 54.3 / 5
Reviews24119
Starting price$1,499$49 /Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryMarketplace SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
Certifications
Data residencyGlobalUSGlobal

Key differences between eDirectory and Service Provider Pro

  • Pricing: eDirectory starts at $1,499, while Service Provider Pro starts at $49 /Month.
  • Free trial: Service Provider Pro offers a free trial; eDirectory does not.
  • User satisfaction: Service Provider Pro scores higher with a 4.8-star average.
  • Deployment: eDirectory supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Service Provider Pro supports SaaS/Web/Cloud.

Compare eDirectory vs Service Provider Pro vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Marketplace Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eDirectory - New SaaS Software
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Service Provider Pro - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

eDirectory

Best for

Large Enterprises, Medium Business, Small Business

Service Provider Pro

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

eDirectory typically suits Large Enterprises and Medium Business. Service Provider Pro tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eDirectory provides powerful yet intuitive PHP software to let businesses build modern online directories and membership sites with a great degree of ease. Our self-hosted and highly secure ... Read More about eDirectory

SPP.co is a client management and billing software made for growing agencies. Get happier clients with a white-labeled Client Portal. Scale up your team with role-based permission controls. ... Read More about Service Provider Pro

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $1,499
  • Starts from $49 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.3

(2)

4.8

(4)
Get pricing help
Get pricing help

Software Demo

Demo

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How do eDirectory, Service Provider Pro and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare eDirectory, Service Provider Pro and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $1,499
        • $49 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Professional

          • eDirectory Features Included

          • Powered by eDirectory

          • CSS Editor

          Show more +

        • Enterprise (cloud service)

          • eDirectory Features Included

          • Unbranded

          • CSS Editor

          Show more +

        • Enterprise (source License)

          • eDirectory Features Included

          • Unbranded

          • Full PHP Source Code Access

          Show more +

        • Starter

          • No transaction fees

          • 2 team accounts

        • Basic

          • No transaction fees

          • 5 team accounts

          • Use with your own domain

          Show more +

        • Pro

          • No transaction fees

          • 10 team accounts included

          • Use with your own domain

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        eDirectory pricing
        Service Provider Pro pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        eDirectory vs Service Provider Pro User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        3

        1

        1

        0

        1

        5

        1

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 6 reviews, with strong overall satisfaction.

        What buyers like

        • User-friendly interface
        • Supports multiple payment gateways
        • Mobile app builder included

        Common complaints

        • Limited customization options
        • Requires technical knowledge for setup
        • No built-in marketing tools

        Buyer sentiment

        Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

        What buyers like

        • Client management features
        • White-labeled client portal
        • Role-based permissions

        Common complaints

        • Limited to agency use
        • Complex for new users
        • Pricing not transparent

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Highly secure and self-hosted platform

        • Supports a wide range of payment gateways

        • Includes a mobile app builder for enhanced user engagement

        • Customization may require technical skills

        • Advanced features come at a higher cost

        • Offers a comprehensive client management solution.

        • White-labeled portal enhances client experience.

        • Role-based permissions improve team collaboration.

        • Limited to agency use cases.

        • Complexity may deter new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        GMB Gorilla

        GMB Gorilla

        Preframe

        Preframe

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Dashboard

        2 Screenshots

        Affiliates page

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, eDirectory or Service Provider Pro?
        Service Provider Pro edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do eDirectory and Service Provider Pro offer a free trial?
        Service Provider Pro offers a free trial. eDirectory does not.
        What is the starting price of eDirectory vs Service Provider Pro?
        eDirectory starts at $1,499. Service Provider Pro starts at $49 /Month.
        What are the top alternatives to eDirectory?
        Top alternatives to eDirectory include GoSite, Connecting Members, SubHub, YourMembership, Service Provider Pro.
        What are the top alternatives to Service Provider Pro?
        Top alternatives to Service Provider Pro include Bigin by Zoho CRM, C2CRM, Claritysoft, SalesCRM, Client Book CRM.

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