Doxy.me vs Updox Comparison
Doxy.me
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…
Updox
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Updox is a HIPAA-compliant unified communications platform designed for medical practices, clinics, and healthcare providers seeking to streamline patient engagement and administrative workflows. Built for office manager…
Doxy.me leads on user satisfaction with a 4.3-star rating across 780 reviews.
Doxy.me vs Updox — at a glance
| Feature | Doxy.me | Updox |
|---|---|---|
| Rating | 4.3 / 5 | — |
| Reviews | 780 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Patient Engagement Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Doxy.me and Updox
- Free trial: Doxy.me offers a free trial; Updox does not.
- Target audience: Doxy.me is built for Individuals and Large Enterprises, while Updox targets Large Enterprises and Medium Business.
- Deployment: Doxy.me supports SaaS/Web/Cloud; Updox supports SaaS/Web/Cloud.
Doxy.me vs Updox — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized telemedicine providers needing simple, secure video visits.
- You need a straightforward, browser-based telemedicine platform without downloads.
- You want integrated medication tracking and patient progress monitoring features.
- Your practice size is under 500 employees and requires easy setup and use.
- You represent a large hospital system needing complex EHR integrations.
- You require advanced clinical tools or detailed pricing transparency.
Large Enterprises, Medium Business, Small Business
Doxy.me typically suits Individuals and Large Enterprises. Updox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me | Updox is a HIPAA-compliant unified communications platform designed for medical practices, clinics, and healthcare providers seeking to streamline patient engagement and administrative ... Read More about Updox |
|---|---|---|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 5–250 Employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Improved Patient Communication: Consolidated messaging, appointment reminders, and secure text enable faster, clearer interactions, reducing phone tag and missed visits.
- Workflow Efficiency & Time Savings: The universal inbox, document management tools, and paperless forms significantly cut down on admin work, freeing up staff for higher-priority tasks.
- Revenue Capture & Payments Flexibility: Integrated charge capture and payments streamline billing and help practices recover revenue that often slips through manual processes.
Best fit
No best-fit guidance available yet.
- 5–250 Employees
- Healthcare, Telemedicine, Ambulatory Care, Clinics, Behavioral Health, Dental Practices, Vision Centers
- Practice Managers, Office Administrators, Physicians, Nurse Practitioners, Medical Billing Specialists, Healthcare IT Coordinators, Front Desk Staff, Operations Directors
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users seeking robust data reporting, predictive insights, or custom dashboards may find Updox's analytics capabilities limited compared to specialized healthcare BI tools.
- Practices with niche documentation processes or custom intake procedures may prefer platforms offering deeper workflow automation and personalization options.
- Some competitors offer more polished or feature-rich mobile applications, particularly for providers who rely heavily on mobile devices in the field.
Software Demo
Demo |  Doxy.me has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Doxy.me and Updox Compare on Features?
Total Features | 12 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Doxy.me and Updox on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Doxy.me User Reviews & Rating Comparison
User Ratings | 4.3 (based on 780 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  6 Screenshots |
|---|---|---|
Videos | No videos available. |  3 Videos |
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Patient Engagement Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Doxy.me or Updox?
- Doxy.me edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Doxy.me and Updox offer a free trial?
- Doxy.me offers a free trial. Updox does not.
- What is the starting price of Doxy.me vs Updox?
- Doxy.me starts at Contact for pricing. Updox starts at Contact for pricing.
- What are the top alternatives to Doxy.me?
- Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
- What are the top alternatives to Updox?
- Top alternatives to Updox include Doxy.me, Medici, Qualified, Workvivo, OmniMD.