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Doxy.me vs Spruce Comparison

Last updated:

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

Spruce

4.7(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…

Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.

SpotSaaS Analysis

Doxy.meSpruce

The core difference between Doxy.me and Spruce lies in Doxy.me's focus on providing a straightforward, browser-based telemedicine platform, while Spruce emphasizes streamlined video consultations with collaborative treatment features. Doxy.me is ideal for small to mid-sized telemedicine providers seeking simplicity, whereas Spruce is best for healthcare providers looking for quick and collaborative telemedicine interactions.

- Best for small to mid-sized telemedicine providers - Offers simple, secure video visits - Browser-based platform with no downloads required - Integrated medication tracking features - Patient progress monitoring capabilities - Suitable for companies with 1-500 employees

- Best for small to medium healthcare providers - Focuses on streamlined telemedicine video exams - Enables quick, convenient video consultations - Supports collaborative treatment prescribing - Ideal for practices valuing patient-provider communication - Tailored for small to medium business sizes

Doxy.me vs Spruce — at a glance

FeatureDoxy.meSpruce
Rating4.3 / 54.7 / 5
Reviews78010
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Doxy.me and Spruce

  • Target audience: Doxy.me is built for Individuals and Large Enterprises, while Spruce targets Large Enterprises and Medium Business.
  • User satisfaction: Spruce scores higher with a 4.7-star average.
  • Deployment: Doxy.me supports SaaS/Web/Cloud; Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Doxy.me vs Spruce — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Doxy.me
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Spruce
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Biggest differences

Start here before you go deeper into features.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if
  • You need a straightforward, browser-based telemedicine platform without downloads.
  • You want integrated medication tracking and patient progress monitoring features.
  • Your practice size is under 500 employees and requires easy setup and use.
Consider alternatives if
  • You represent a large hospital system needing complex EHR integrations.
  • You require advanced clinical tools or detailed pricing transparency.

Spruce

Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Choose if
  • You require quick, convenient video consultations between patients and providers.
  • Your practice values collaborative treatment prescribing during telemedicine visits.
  • You operate a small or medium-sized primary care or specialty medical practice.
Consider alternatives if
  • Your organization lacks reliable internet connectivity for stable video calls.
  • You need transparent pricing details upfront before committing to a platform.

Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Description

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
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How do Doxy.me and Spruce Compare on Features?

Total Features

12 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Doxy.me and Spruce on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Doxy.me pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Doxy.me User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 780 reviews)

      4.7

      (based on 10 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Video quality
      • Patient accessibility

      Common complaints

      • Limited advanced features
      • Pricing transparency

      Buyer sentiment

      Overall positive sentiment with high ratings but limited review volume.

      What buyers like

      • Ease of use
      • Video communication quality
      • Efficient patient-provider interaction

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Secure real-time video visits

      • Ease of use for both patients and providers

      • Ability to track patient medications and progress

      • Limited advanced clinical features

      • Lack of detailed pricing information

      • Enables quick and convenient video medical exams

      • Supports direct patient-provider communication

      • Facilitates collaborative treatment prescribing

      • Pricing details are not publicly available

      • Limited user reviews and feedback

      Media and Screenshots

      Screenshots

      No screenshots available.

      Action

      4 Screenshots

      Top Alternatives to Doxy.me and Spruce in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Doxy.me or Spruce?
      Spruce edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Doxy.me and Spruce offer a free trial?
      Yes, both Doxy.me and Spruce offer a free trial.
      What is the starting price of Doxy.me vs Spruce?
      Doxy.me starts at Contact for pricing. Spruce starts at Contact for pricing.
      What are the top alternatives to Doxy.me?
      Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
      What are the top alternatives to Spruce?
      Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.

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