Doxy.me vs Mend Comparison
Doxy.me
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…
Mend
Starting at Contact for pricing
- Individuals
- Large Enterprises
Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…
Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.
SpotSaaS Analysis
Doxy.meMend
The core difference between Doxy.me and Mend lies in their focus; Doxy.me is tailored for small to mid-sized telemedicine providers seeking a straightforward, secure platform, while Mend emphasizes empathetic patient engagement and flexibility for healthcare teams of all sizes. Ideal buyers for Doxy.me are small to mid-sized telemedicine providers, whereas Mend is best suited for healthcare providers looking to enhance patient connections.
- Best for small to mid-sized telemedicine providers - Simple, secure video visits - Browser-based platform with no downloads - Integrated medication tracking - Patient progress monitoring features - Suitable for companies with 1-500 employees
- Best for healthcare teams - Focus on empathetic patient connections - Flexible telemedicine platform - Enhances patient engagement remotely - Actionable patient feedback features - Suitable for small businesses and large enterprises
Doxy.me vs Mend — at a glance
| Feature | Doxy.me | Mend |
|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 |
| Reviews | 780 | 289 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Doxy.me and Mend
- Free trial: Doxy.me offers a free trial; Mend does not.
- User satisfaction: Mend scores higher with a 4.5-star average.
- Deployment: Doxy.me supports SaaS/Web/Cloud; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Doxy.me vs Mend — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized telemedicine providers needing simple, secure video visits.
- You need a straightforward, browser-based telemedicine platform without downloads.
- You want integrated medication tracking and patient progress monitoring features.
- Your practice size is under 500 employees and requires easy setup and use.
- You represent a large hospital system needing complex EHR integrations.
- You require advanced clinical tools or detailed pricing transparency.
Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
- You are a healthcare provider or team seeking to improve patient engagement remotely.
- You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
- You need a solution that increases patient satisfaction while reducing operational expenses.
- Your organization is outside the healthcare industry or lacks remote patient interaction needs.
- You require transparent pricing and detailed feature information upfront for evaluation.
Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
Description | Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me | Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do Doxy.me and Mend Compare on Features?
Total Features | 12 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Doxy.me and Mend on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Doxy.me User Reviews & Rating Comparison
User Ratings | 4.3 (based on 780 reviews) | 4.5 (based on 289 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like
Common complaints
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Pros and Cons |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Doxy.me or Mend?
- Mend edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Doxy.me and Mend offer a free trial?
- Doxy.me offers a free trial. Mend does not.
- What is the starting price of Doxy.me vs Mend?
- Doxy.me starts at Contact for pricing. Mend starts at Contact for pricing.
- What are the top alternatives to Doxy.me?
- Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.
- What are the top alternatives to Mend?
- Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.