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Delighted vs SurveyRock Comparison

Last updated:

Delighted

Starting at $224 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…

SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is an online survey platform used by educators, HR teams, and small businesses to build and deploy custom questionnaires quickly using pre-built templates. It covers the full survey lifecycle from creation to…

SurveyRock leads on user satisfaction with a 4.3-star rating across 103 reviews.

Delighted vs SurveyRock — at a glance

FeatureDelightedSurveyRock
Rating—4.3 / 5
Reviews—103
Starting price$224 /Month$13 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2—
Data residencyGlobalGlobal

Key differences between Delighted and SurveyRock

  • Pricing: Delighted starts at $224 /Month, while SurveyRock starts at $13 /Month.
  • Free trial: Delighted offers a free trial; SurveyRock does not.
  • Deployment: Delighted supports SaaS/Web/Cloud, Mobile - iOS; SurveyRock supports SaaS/Web/Cloud.

Delighted vs SurveyRock — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Delighted - Survey/ User Feedback Software
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SurveyRock - Survey/ User Feedback Software
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Delighted vs SurveyRock: Biggest differences

Start here before you go deeper into features.

Delighted

Best for

Large Enterprises, Medium Business, Small Business

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

Delighted typically suits Large Enterprises and Medium Business. SurveyRock tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted

SurveyRock is an online survey platform used by educators, HR teams, and small businesses to build and deploy custom questionnaires quickly using pre-built templates. It covers the full ... Read More about SurveyRock

Entry Level Pricing

  • Starts from $224
  • Starts from $13 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.8/10

8.3/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Delighted and SurveyRock Compare on Features?

Total Features

13 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Delighted and SurveyRock on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $224
      • $13 , Billed Yearly

      Pricing Plans

      • Not Available
      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans

      Pricing Page

      Delighted pricing
      SurveyRock pricing

      Delighted vs SurveyRock: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Delighted vs SurveyRock Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Delighted User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.3

      (based on 103 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Real-time feedback collection
      • Customizable survey options
      • REST API integration

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Pros and Cons

      • Highly customizable survey options cater to branding needs.

      • Real-time feedback allows for immediate insights.

      • API integration facilitates seamless survey distribution.

      • May require some technical knowledge for setup.

      • Pricing can escalate with additional features.

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      Used Delighted or SurveyRock? Tell buyers what actually differs.

      Delighted and SurveyRock Customers

      Customers

      Target

      Target

      Bombas

      Bombas

      Bonobos

      Bonobos

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      Media and Screenshots

      Screenshots

      Hero Desktop

      3 Screenshots

      Design Survey screenshot

      3 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Delighted and SurveyRock in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Delighted or SurveyRock?
      SurveyRock edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Delighted and SurveyRock offer a free trial?
      Delighted offers a free trial. SurveyRock does not.
      What is the starting price of Delighted vs SurveyRock?
      Delighted starts at $224 /Month. SurveyRock starts at $13 /Month.
      What are the top alternatives to Delighted?
      Top alternatives to Delighted include SmartSurvey, Survmetrics, QuestionPro, QPoint Survey, Survey Anyplace.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include Simplesat, eSurveysPro, Four Eyes Surveys, QuickTapSurvey, Mopinion.