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Delighted vs Snap Surveys Comparison

Last updated:

Delighted

Starting at $224 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…

Snap Surveys

5.0(7 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

Snap Surveys is a user feedback software that lets user create and distribute surveys to collect live feedback from app users, website visitors, or anyone else online. Feature rich, and loaded with tools to help to get m…

Snap Surveys leads on user satisfaction with a 5.0-star rating across 7 reviews.

Delighted vs Snap Surveys — at a glance

FeatureDelightedSnap Surveys
Rating—5.0 / 5
Reviews—7
Starting price$224 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable—
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2—
Data residencyGlobalUS

Key differences between Delighted and Snap Surveys

  • Pricing: Delighted starts at $224 /Month. Snap Surveys pricing is not publicly listed.
  • Free trial: Delighted offers a free trial; Snap Surveys does not.
  • Target audience: Delighted is built for Large Enterprises and Medium Business, while Snap Surveys targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Delighted supports SaaS/Web/Cloud, Mobile - iOS; Snap Surveys supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Delighted vs Snap Surveys — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Delighted - Survey/ User Feedback Software
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Snap Surveys - Survey/ User Feedback Software
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Delighted vs Snap Surveys: Biggest differences

Start here before you go deeper into features.

Delighted

Best for

Large Enterprises, Medium Business, Small Business

Snap Surveys

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Delighted typically suits Large Enterprises and Medium Business. Snap Surveys tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted

Snap Surveys is a user feedback software that lets user create and distribute surveys to collect live feedback from app users, website visitors, or anyone else online. Feature rich, and ... Read More about Snap Surveys

Entry Level Pricing

  • Starts from $224
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.8/10

8.7/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Delighted and Snap Surveys Compare on Features?

Total Features

13 Features

14 Features

Unique Features

No unique features

No unique features

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Compare Delighted and Snap Surveys on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $224
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Delighted pricing
      Snap Surveys pricing

      Delighted vs Snap Surveys: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Delighted vs Snap Surveys Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Delighted User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      7

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Real-time feedback collection
      • Customizable survey options
      • REST API integration

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Buyer sentiment

      Buyer sentiment is very strong across 7 reviews, with consistently positive feedback.

      What buyers like

      • Feature-rich survey tools
      • Easy customization
      • Live feedback collection

      Common complaints

      • Can be overwhelming for beginners
      • Limited analytics features
      • Higher pricing for advanced features

      Pros and Cons

      • Highly customizable survey options cater to branding needs.

      • Real-time feedback allows for immediate insights.

      • API integration facilitates seamless survey distribution.

      • May require some technical knowledge for setup.

      • Pricing can escalate with additional features.

      • Extensive customization options cater to diverse needs.

      • Live feedback collection ensures timely insights.

      • User-friendly design simplifies survey creation.

      • Beginners may struggle with the extensive features.

      • Advanced features come at a higher cost.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Delighted or Snap Surveys? Tell buyers what actually differs.

      Delighted and Snap Surveys Customers

      Customers

      Target

      Target

      Bombas

      Bombas

      Bonobos

      Bonobos

      Children’s Commissioner for Wales

      Children’s Commissioner for Wales

      Brandon Trust

      Brandon Trust

      Youth Sport Trust

      Youth Sport Trust

      Media and Screenshots

      Screenshots

      Hero Desktop

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Delighted and Snap Surveys in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Delighted or Snap Surveys?
      Snap Surveys edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Delighted and Snap Surveys offer a free trial?
      Delighted offers a free trial. Snap Surveys does not.
      What is the starting price of Delighted vs Snap Surveys?
      Delighted starts at $224 /Month. Snap Surveys starts at Contact for pricing.
      What are the top alternatives to Delighted?
      Top alternatives to Delighted include SmartSurvey, Survmetrics, QuestionPro, QPoint Survey, Survey Anyplace.
      What are the top alternatives to Snap Surveys?
      Top alternatives to Snap Surveys include QuickTapSurvey, Brew Survey, Key Survey Software, SurveyPlanet, SurveyMethods.