Customer Thermometer vs SurveyMonkey Comparison
Customer Thermometer
Starting at $29 /Month
- Freelancers / Consultants
- Large Enterprises
Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
SurveyMonkey leads on user satisfaction with a 4.1-star rating across 28,818 reviews.
Customer Thermometer vs SurveyMonkey — at a glance
| Feature | Customer Thermometer | SurveyMonkey |
|---|---|---|
| Rating | 3.7 / 5 | 4.1 / 5 |
| Reviews | 41 | 28,818 |
| Starting price | $29 /Month | $25 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between Customer Thermometer and SurveyMonkey
- Pricing: Customer Thermometer starts at $29 /Month, while SurveyMonkey starts at $25 /User/Month.
- Free trial: SurveyMonkey offers a free trial; Customer Thermometer does not.
- User satisfaction: SurveyMonkey scores higher with a 4.1-star average.
- Deployment: Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Customer Thermometer vs SurveyMonkey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Customer Thermometer typically suits Freelancers / Consultants and Large Enterprises. SurveyMonkey tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Customer Thermometer and SurveyMonkey Compare on Features?
Total Features | 9 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Customer Thermometer and SurveyMonkey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Customer Thermometer User Reviews & Rating Comparison
User Ratings | 3.7 (based on 41 reviews) | 4.1 (based on 28818 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Adobe  NHS  Loreal |  Cisco  Box  intuit |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos |  4 Videos |  6 Videos |
Top Alternatives to Customer Thermometer and SurveyMonkey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Customer Thermometer or SurveyMonkey?
- SurveyMonkey edges out the other on user ratings (4.1 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Customer Thermometer and SurveyMonkey offer a free trial?
- SurveyMonkey offers a free trial. Customer Thermometer does not.
- What is the starting price of Customer Thermometer vs SurveyMonkey?
- Customer Thermometer starts at $29 /Month. SurveyMonkey starts at $25 /User/Month.
- What are the top alternatives to Customer Thermometer?
- Top alternatives to Customer Thermometer include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.