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Countly vs Upzelo Comparison

Last updated:

Countly

4.0(22 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to drive business decisions effec…

Upzelo

Starting at $179.90 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Upzelo is a powerful subscription retention software designed to help businesses reduce customer churn by up to 40%. With its dynamic cancellation flows, users can create personalized surveys to better understand why sub…

Countly leads on user satisfaction with a 4.0-star rating across 22 reviews.

SpotSaaS Analysis

CountlyUpzelo

The core difference between Countly and Upzelo lies in their target functionalities; Countly focuses on real-time mobile analytics and customization for larger enterprises, while Upzelo specializes in retention strategies for subscription businesses. Countly is ideal for medium to large enterprises needing in-depth mobile app insights, whereas Upzelo is best suited for small to medium-sized subscription businesses looking to reduce churn.

Who should pick which

  • Open-source mobile analytics platform:
  • Ideal for real-time app insights:
  • Customizable via client and server code access:
  • Best for medium to large enterprises:
  • Suitable for product managers and data analysts:
  • Focus on mobile app development:
  • Designed for subscription businesses:
  • Aims to reduce customer churn:
  • Offers personalized retention flows:
  • Best for small to medium businesses:
  • Dynamic cancellation flows for insights:
  • Focus on improving customer retention:

Countly vs Upzelo — at a glance

FeatureCountlyUpzelo
Rating4.0 / 5
Reviews22
Starting priceContact for pricing$179.90 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryMobile Analytics SoftwareMobile Analytics Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Countly and Upzelo

  • Pricing: Upzelo starts at $179.90 /Month. Countly pricing is not publicly listed.
  • Deployment: Countly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Upzelo supports SaaS/Web/Cloud.

Countly vs Upzelo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Mobile Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Countly - Mobile Analytics Software
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Upzelo - Mobile Analytics Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Countly

Open-source mobile analytics platform ideal for real-time app insights and customization.

Choose if
  • You need real-time analytics to drive quick data-driven decisions in mobile apps.
  • Your team requires deep customization via open-source client and server code access.
  • You want an integrated platform combining analytics, operational, reporting, and development tools.
Consider alternatives if
  • Your organization relies heavily on Android platform support and extensive documentation.
  • You are a small team or startup needing lightweight analytics with low server resource use.

Upzelo

Best for subscription businesses aiming to reduce churn with personalized retention flows.

Choose if
  • You run a subscription-based business seeking to lower customer churn by up to 40%.
  • You need dynamic cancellation flows to gather personalized insights on why customers leave.
  • You want to test and customize retention offers and build targeted audience segments.
Consider alternatives if
  • Your business does not operate on a subscription model or focus on retention.
  • You require transparent pricing and extensive user reviews before committing.

Countly: Open-source mobile analytics platform ideal for real-time app insights and customization. Upzelo: Best for subscription businesses aiming to reduce churn with personalized retention flows.

Description

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to ... Read More about Countly

Upzelo is a powerful subscription retention software designed to help businesses reduce customer churn by up to 40%. With its dynamic cancellation flows, users can create personalized ... Read More about Upzelo

Entry Level Pricing

  • Not Available
  • Starts from $179.90 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium to Large Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Countly

  • Comprehensive Analytics: Countly offers a robust suite of analytics tools that empower managers to track user behavior across web and mobile platforms. You’ll gain invaluable insights into customer engagement, allowing you to make data-driven decisions.
  • Real-Time Data: With Countly, you can access real-time data that keeps your team informed and agile. This feature enables administrators to respond swiftly to trends and issues, enhancing your ability to optimize user experiences.
  • User Segmentation: The platform’s advanced user segmentation capabilities allow you to tailor marketing strategies effectively. By understanding different user groups, you can create personalized campaigns that resonate with your audience, driving higher conversion rates.

Upzelo

No key benefits available yet.

Best fit

Best fit

Countly

  • 50 to 500 employees
  • Martech, SaaS, Fintech, eCommerce, and Mobile App Development
  • Product Managers, Data Analysts, Marketing Managers, and Mobile App Developers

Upzelo

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Countly

  • Users may seek alternatives to Countly due to its pricing structure, especially for small businesses or startups that require cost-effective analytics solutions without compromising on essential features and functionality.
  • Some organizations might find Countly's user interface less intuitive, prompting them to explore platforms with a more user-friendly design that enhances the overall analytics experience for team members.
  • Data privacy concerns could lead users to consider alternatives that offer enhanced security features or comply more rigorously with specific regulatory standards relevant to their industry or region.

Upzelo

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Upzelo has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Countly and Upzelo Compare on Features?

Total Features

21 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Countly and Upzelo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $179.90 , Billed Yearly

      Pricing Plans

      • Not Available
      • Upzelo

        • Unlimited exit surveys

        • Unlimited offers

        • Unlimited audiences

        Show more +

      Pricing Page

      Countly pricing
      Upzelo pricing

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Countly User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      9

      8

      0

      1

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Countly’s comprehensive real-time analytics and open-source transparency but note limitations in free features and Android support.

      What buyers like

      • Ease of customization
      • Real-time data access
      • Responsive customer support

      Common complaints

      • Limited free edition features
      • Suboptimal Android documentation

      Buyer sentiment

      No user ratings or reviews available to assess buyer sentiment.

      What buyers like

      • Reduces customer churn
      • Personalized surveys
      • Targeted audience building

      Common complaints

      • Limited analytics features
      • Requires user input
      • Basic reporting options

      Pros and Cons

      • Open-source client and server code allowing customization and transparency

      • Real-time analytics enabling quick data-driven decisions

      • Strong customer support ensuring user assistance

      • Limited features in the free community edition

      • Dashboard user experience less polished compared to premium competitors

      • Dynamic cancellation flows for personalized customer insights

      • Ability to test and tailor retention offers

      • Targeted audience building and flow customization

      • Lack of publicly available pricing information

      • No user ratings or reviews available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      screenshots

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to Countly and Upzelo in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Countly or Upzelo?
      Countly edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Countly and Upzelo offer a free trial?
      Yes, both Countly and Upzelo offer a free trial.
      What is the starting price of Countly vs Upzelo?
      Countly starts at Contact for pricing. Upzelo starts at $179.90 /Month.
      What are the top alternatives to Countly?
      Top alternatives to Countly include PushAlert, Push.World, Adrack Web Push, Notificare, Adrenalead.
      What are the top alternatives to Upzelo?
      Top alternatives to Upzelo include Churn Buster, CleverTap, ProsperStack, EasyCSM, RetentionEngine.

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