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Copper (ProsperWorks CRM) vs InStream vs Bigin by Zoho CRM Comparison

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Copper (ProsperWorks CRM)

4.0(1,401 reviews)

Starting at $23 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress…

InStream

4.3(131 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

The InStream CRM software is your trusted advisor. It is the one-stop shop for organizing, prioritizing, and streamlining important customer interactions. It helps you close more sales and strengthens customer relationsh…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

InStream leads on user satisfaction with a 4.3-star rating across 131 reviews.

SpotSaaS Analysis

Copper (ProsperWorks CRM)InStreamBigin by Zoho CRM

The core difference lies in Copper's strong integration with Google Workspace and its customizable sales pipelines, making it ideal for small to medium-sized businesses that rely heavily on Google's ecosystem. InStream, lacking detailed information, may appeal to businesses seeking a more general CRM solution without specific integration needs.

Who should pick which

  • Best for Google Workspace users:
  • Customizable sales pipelines:
  • Ideal for small to medium businesses:
  • Strong integration with Gmail, Calendar, and Drive:
  • Suitable for sales teams needing flexible workflows:
  • Price: $23
  • Information on company sizes not listed:
  • Specific best use cases not provided:
  • Lacks details on integration capabilities:
  • Pricing information not available:
  • Potentially a general CRM solution:
  • Ideal buyer profile remains unclear:

Copper (ProsperWorks CRM) vs InStream vs Bigin by Zoho CRM — at a glance

FeatureCopper (ProsperWorks CRM)InStreamBigin by Zoho CRM
Rating4.0 / 54.3 / 54.3 / 5
Reviews1,401131119
Starting price$23 /User/MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSUSGlobal

Key differences between Copper (ProsperWorks CRM) and InStream

  • Pricing: Copper (ProsperWorks CRM) starts at $23 /User/Month. InStream pricing is not publicly listed.
  • Free trial: Copper (ProsperWorks CRM) offers a free trial; InStream does not.
  • Target audience: Copper (ProsperWorks CRM) is built for Large Enterprises and Medium Business, while InStream targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: InStream scores higher with a 4.3-star average.
  • Deployment: Copper (ProsperWorks CRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; InStream supports SaaS/Web/Cloud, Mobile - Android.

Compare Copper (ProsperWorks CRM) vs InStream vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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InStream - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Copper (ProsperWorks CRM)

Best CRM for Google Workspace users needing customizable sales pipelines.

Choose if
  • You want deep, native integration with Gmail, Calendar, and Drive.
  • Your sales team needs flexible workflows with customizable fields and pipelines.
  • You seek automation to reduce manual data entry and improve productivity.
Consider alternatives if
  • You require extensive third-party integrations beyond Google Workspace.
  • You need advanced real-time reporting and intuitive dashboards.

InStream

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Copper (ProsperWorks CRM) typically suits Large Enterprises and Medium Business. InStream tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide ... Read More about Copper (ProsperWorks CRM)

The InStream CRM software is your trusted advisor. It is the one-stop shop for organizing, prioritizing, and streamlining important customer interactions. It helps you close more sales and ... Read More about InStream

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $23 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-250 employeesMedium business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Copper (ProsperWorks CRM)

  • Seamless Integration with Google Workspace: Copper effortlessly integrates with Google Workspace, allowing teams to access and manage their CRM data directly within familiar tools like Gmail and Google Drive. This means less time switching between applications and more time focusing on building relationships.
  • Contextual Insights at Your Fingertips: With Copper, you can view critical customer insights right alongside your emails and documents. This feature empowers your team to make informed decisions quickly, enhancing customer interactions and fostering stronger connections.
  • Automated Data Entry: Say goodbye to tedious manual data entry! Copper automatically captures and updates contact information and activity details, freeing up your team to focus on what really matters—nurturing leads and closing deals.
Best fit

Best fit

Copper (ProsperWorks CRM)

  • 1-250 employees.
  • Industries: SaaS, Consulting, Sales Automation, Martech, Fintech.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.

InStream

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Copper (ProsperWorks CRM)

  • Users may seek alternatives to Copper due to its steep learning curve, especially for teams not already familiar with Google Workspace, which can hinder productivity during the onboarding process.
  • Businesses looking for more robust customization options might find Copper's features limiting, as they may need tailored solutions that better fit their unique sales processes and workflows.
  • Companies with budget constraints could consider alternatives, as Copper's pricing model may not be suitable for smaller businesses or startups seeking more affordable CRM options without compromising essential features.

InStream

No alternatives guidance available yet.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Copper (ProsperWorks CRM), InStream and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Copper (ProsperWorks CRM), InStream and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $23 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Basic

          • 2,500 Contact limit

          • Google Workspace Integration

          • Pipelines

          Show more +

        • Professional

          • Includes features of Basic plan, plus

          • 15,000 Contact limit

          • Workflow automation

          Show more +

        • Business

          • Includes features of Professional plan, plus

          • Unlimited contacts

          • Email sequences and drip campaigns

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Copper (ProsperWorks CRM) pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Copper (ProsperWorks CRM) vs InStream User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        348

        122

        41

        14

        35

        69

        59

        7

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Copper's Google Workspace integration and customization but express frustration with its learning curve and customer support.

        What buyers like

        • Ease of use
        • Integration with Google Workspace
        • Workflow customization

        Common complaints

        • Customer support responsiveness
        • Limited integrations on lower plans

        Buyer sentiment

        Buyer sentiment is positive across 136 reviews, with strong overall satisfaction.

        What buyers like

        • Collects and organizes client data in one place, enabling better tracking and management of client relationships.
        • Intuitive email and communication tracking, making it easier to monitor interactions and build stronger customer connections.
        • Customizable platform with features like personalized lists tailored to business-specific needs.

        Common complaints

        • Initial learning curve due to the non-intuitive interface for beginners, requiring time and effort to master all functions.
        • Limited features in the free version, restricting the ability to test advanced capabilities before committing to paid plans.
        • Customer service responsiveness needs improvement, with delays in resolving queries or issues.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Seamless integration with Google Workspace (Gmail, Calendar, Drive)

        • Highly customizable workflows with flexible fields and pipelines

        • Automated data entry reducing manual input and improving productivity

        • Steep learning curve due to feature depth and customization options

        • Limited integrations on lower-tier plans, missing key platforms like LinkedIn

        • Focuses on enhancing customer interactions effectively.

        • Modular tools allow for tailored user experiences.

        • Helps prioritize tasks for better workflow.

        • May not meet the needs of larger enterprises.

        • Basic reporting may not suffice for data-driven decisions.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Ideo

        Ideo

        Wag

        Wag

        Jenis

        Jenis

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Customer record

        5 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Copper (ProsperWorks CRM) or InStream?
        InStream edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Copper (ProsperWorks CRM) and InStream offer a free trial?
        Copper (ProsperWorks CRM) offers a free trial. InStream does not.
        What is the starting price of Copper (ProsperWorks CRM) vs InStream?
        Copper (ProsperWorks CRM) starts at $23 /User/Month. InStream starts at Contact for pricing.
        What are the top alternatives to Copper (ProsperWorks CRM)?
        Top alternatives to Copper (ProsperWorks CRM) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, The Real Estate CRM.
        What are the top alternatives to InStream?
        Top alternatives to InStream include Bigin by Zoho CRM, SalesCRM, SimpleCRM, OutreachCRM, OnContact CRM.

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