InStream Reviews in July 2026: User Ratings, Pros & Cons

excellence in CRM

What do you like best? I like his aesthetic vision of seeing all the activities of our potential clients through a grid view. You also keep a history of all your communications with your customers, which is very useful, because you can always go back and check if you forgot something. I also like how it integrates and tracks email conversations What do you dislike? The basic version was very limited, however after acquiring the full version all my expectations were met. ...

InStream attractive configuration.

What do you like best? This crm software for us has been very attractive on favorable results for the company, so I liked the configurations of the management of the tools, they have been very useful in context and also we have not seen any break or problem with the system and be able to perform the tasks. Sales has been very interactive and the support has been friendly to the customers and amazing to us. What do you dislike? I have no point of inconvenience regarding the ...

Improved sales and in a more customer-friendly way.

What do you like best? This platform allows you to maintain long-term relationships with your clients, it is a very good CRM option for medium and small companies. You can collect information and data from your customers based on sales made for the segmentation of potential customers. What do you dislike? We are happy with the work we have been doing with InStream, but its interface is not the most intuitive and it took us a little to adapt at first, now we maintain a better ...

Perfect CRM to increase sales.

What do you like best? Due to my endless hours of work, INSTREAM allows us to effectively collect information from our most favorable clients from social media platforms such as Facebook and twitter. It is easy to use and makes our work time worthwhile thanks to its positive results. The tools are nice and simple, which allows for extensive marketing and sales, because the increase in traffic has been considerable and I like its functionality. What do you dislike? At first it ...

This software is awesome. Everyone should use it!

PROS & CONS What are the best aspects of this product? All my clients data are in one place, allowing me to see their information and view if there are any potential clients that we can convert. It also strengthens our ties with old clients as it provides us ways on how to convert them back into using our services again. It also allows us to treat every customer, no matter their status, equally. What aspects are problematic or could work better? Their customer service needs ...

Very useful and helps us achieve our goals

PROS & CONS What are the best aspects of this product? It provides us with all the things we need in a CRM platform. It helped us communicate better with our clients, converting them into loyal customers that will support us no matter what. What aspects are problematic or could work better? We recommend InStream to other businesses. We honestly haven't found anything to dislike about it. We love the great functions it offers and we are sure that other companies will benefit from it ...

Great and nicely developed CRM tool.

What do you like best? The GUI follows normal standards so it's user-friendly, getting started is quite much instant I really like how it incorporates and monitors conversations via email and shows lead / opportunities relevant social media posts etc. What do you dislike? Its really hard to find dislike in this tool because they really cares for customers brought up this tool with nicely programming. What problems are you solving with the product? What benefits have you ...

Offers flexibility and great functions

PROS & CONS What are the best aspects of this product? It is simple to use. It doesn't take much to learn its functions. It also allows you to create successful campaigns that could benefit your company's sales and your relationship with clients. We found this very helpful in our business. What aspects are problematic or could work better? Since the free version is limited, I could only test some of the functions. It's be great if they can include all the functions in the paid plan ...

Superb CRM software

PROS & CONS What are the best aspects of this product? It is a good tracking tool to our projects. Since we are broadcasting campaigns via email, it allows us to see if the content we sent out is being opened. It also allows you to easily create campaigns and categorize contacts. Furthermore, its support team is very accomodating and friendly. They were able to solve my problems efficiently. What aspects are problematic or could work better? Their support team is very helpful. ...

Excellent application

PROS & CONS What are the best aspects of this product? Easy to use, configure, and track clients. It is great for companies who have a small number of clients as the system limits the number you can add into your contacts. I'd recommend this for any small business. What aspects are problematic or could work better? I find this as the most intuitive CRM that I've used. It was able to give me an excellent experience. Unfortunately, to attain this experience, you must really spend time ...