ConnectWise Automate vs Pulseway Comparison
ConnectWise Automate
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, and security threats before cli…
Pulseway
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency through advanced automation. With the…
Pulseway leads on user satisfaction with a 4.5-star rating across 85 reviews.
ConnectWise Automate vs Pulseway — at a glance
| Feature | ConnectWise Automate | Pulseway |
|---|---|---|
| Rating | 4.0 / 5 | 4.5 / 5 |
| Reviews | 346 | 85 |
| Starting price | Contact for pricing | $19 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Network Monitoring Software | Network Monitoring Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | Global | US |
Key differences between ConnectWise Automate and Pulseway
- Pricing: Pulseway starts at $19 /Month. ConnectWise Automate pricing is not publicly listed.
- User satisfaction: Pulseway scores higher with a 4.5-star average.
- Deployment: ConnectWise Automate supports SaaS/Web/Cloud, Installed - Windows; Pulseway supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
ConnectWise Automate vs Pulseway — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for MSPs needing powerful, customizable remote monitoring and automation.
- You require extensive third-party integrations to automate IT workflows.
- Your team needs advanced scripting and device management capabilities.
- You want proactive, real-time alerts to prevent IT issues before escalation.
- You need strong Linux and Mac support beyond Windows environments.
- You prefer a lightweight, simple monitoring tool with minimal setup complexity.
Best for MSPs needing reliable remote IT monitoring with mobile management.
- You are an MSP or IT team managing 50-500 employees seeking mobile remote control.
- You want efficient automation to reduce downtime and streamline IT operations.
- You need customizable dashboards and timely alerts for proactive network management.
- Your organization requires extensive third-party app integrations beyond Pulseway’s limited options.
- You lack IT expertise or want a plug-and-play solution due to medium setup complexity.
ConnectWise Automate: Best for MSPs needing powerful, customizable remote monitoring and automation. Pulseway: Best for MSPs needing reliable remote IT monitoring with mobile management.
Description | ConnectWise Automate is an intelligent remote monitoring and management software system that proactively detects and resolves IT issues network bottlenecks, application performance issues, ... Read More about ConnectWise Automate | Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency ... Read More about Pulseway |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.5/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | 50 to 500 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined IT Management: With ConnectWise Automate, you can effortlessly manage your entire IT infrastructure from a single dashboard. This centralized approach saves time and reduces the complexity of overseeing multiple systems.
- Proactive Monitoring: The software offers real-time monitoring and alerts, allowing your team to identify and resolve issues before they escalate. This proactive stance not only enhances system reliability but also improves overall service quality for your clients.
- Automation of Repetitive Tasks: By automating routine maintenance tasks, ConnectWise Automate frees up valuable time for your IT team. You’ll find that they can focus on strategic initiatives rather than getting bogged down in day-to-day operations.
- Real-Time Monitoring: With Pulseway, you can stay ahead of potential issues. The platform provides real-time monitoring of your IT systems, allowing managers to receive instant alerts and take proactive measures to ensure smooth operations.
- Mobile Management: Imagine managing your entire IT infrastructure from the palm of your hand. Pulseway's mobile app empowers administrators to monitor and control their systems anytime, anywhere, ensuring that nothing slips through the cracks, even when you're away from your desk.
- Customizable Dashboards: Each executive can tailor their dashboard to display the metrics that matter most. This personalized view helps you make informed decisions quickly, focusing on key performance indicators that align with your organization’s goals.
Best fit
- 50-500 employees.
- IT Service Providers, Managed Service Providers (MSPs), Cybersecurity Firms, Software Development Companies, and Telecom Services.
- IT Managers, System Administrators, Network Engineers, Help Desk Technicians, and Support Analysts.
- 50 to 500 employees
- IT Services, Managed Services Providers (MSPs), Cybersecurity, Fintech, and SaaS
- IT Managers, System Administrators, Network Administrators, and Help Desk Technicians
Reasons buyers look elsewhere
- Users might seek alternatives due to the complexity of ConnectWise Automate's interface, which can lead to a steep learning curve for new team members and hinder quick adoption across the organization.
- Some businesses may find the pricing structure of ConnectWise Automate to be higher than expected, prompting them to explore cost-effective solutions that offer similar features without compromising on quality.
- Limited integration options with other tools or platforms can drive users to consider alternatives that provide better compatibility, enabling a more seamless workflow across various applications.
- Users may seek alternatives to Pulseway for enhanced customization options, as some may require more tailored monitoring solutions to fit specific IT environments or business needs, which Pulseway may not fully provide.
- Organizations experiencing budget constraints might explore more cost-effective solutions that offer essential features without the premium pricing associated with Pulseway, making alternatives appealing for small to mid-sized businesses.
- Companies looking for improved integration capabilities might consider other platforms that seamlessly connect with a broader range of third-party applications, ensuring a more unified IT management experience compared to Pulseway's offerings.
Software Demo
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How do ConnectWise Automate and Pulseway Compare on Features?
Total Features | 11 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ConnectWise Automate and Pulseway on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
ConnectWise Automate User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate ConnectWise Automate's powerful automation and integration capabilities but note a steep learning curve and performance issues with the desktop client. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment praising ease of use, mobile management, and reliability, tempered by concerns about support and feature completeness. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Compusoft  PC AGE  Business Services Gibraltar |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
|---|---|---|
Videos |  2 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ConnectWise Automate or Pulseway?
- Pulseway edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ConnectWise Automate and Pulseway offer a free trial?
- Yes, both ConnectWise Automate and Pulseway offer a free trial.
- What is the starting price of ConnectWise Automate vs Pulseway?
- ConnectWise Automate starts at Contact for pricing. Pulseway starts at $19 /Month.
- What are the top alternatives to ConnectWise Automate?
- Top alternatives to ConnectWise Automate include SolarWinds RMM, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez.
- What are the top alternatives to Pulseway?
- Top alternatives to Pulseway include SolarWinds RMM, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor.