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9.8

Spot Score

Pulseway - Network Monitoring Software

Pulseway

Efficient IT management at your fingertips.

4.5

(85)
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Starts from $19/Month when Billed Yearly

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What is Pulseway?

Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency through advanced automation. With the mobile application, IT technicians can detect problems and resolve them even outside of the office. Automation of processes allows companies to focus on more productive and valuable tasks, hitting their SLAs and serving more customers.

Pricing

  • Starts from $19/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Pulseway software demo

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Pulseway was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Pulseway is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: IT Services, Managed Services Providers (MSPs), Cybersecurity, Fintech, and SaaS

  • Job titles

    Job Titles: IT Managers, System Administrators, Network Administrators, and Help Desk Technicians

Benefits of using Pulseway

  • Real-Time Monitoring: With Pulseway, you can stay ahead of potential issues. The platform provides real-time monitoring of your IT systems, allowing managers to receive instant alerts and take proactive measures to ensure smooth operations.

  • Mobile Management: Imagine managing your entire IT infrastructure from the palm of your hand. Pulseway's mobile app empowers administrators to monitor and control their systems anytime, anywhere, ensuring that nothing slips through the cracks, even when you're away from your desk.

  • Customizable Dashboards: Each executive can tailor their dashboard to display the metrics that matter most. This personalized view helps you make informed decisions quickly, focusing on key performance indicators that align with your organization’s goals.

Explanation of Pulseway Key Features

  • Bandwidth Monitoring

    Bandwidth Monitoring provides insights into network traffic flow across your organization’s infrastructure. This feature enables you to analyze bandwidth usage patterns by application or user group, helping identify potential bottlenecks or over-utilization scenarios. With this information at hand, businesses can optimize network resources effectively, ensuring that critical applications receive the necessary bandwidth while minimizing congestion—a key factor in maintaining productivity.

  • Baseline Manager

    Baseline Manager establishes a standard reference point for normal performance within your IT environment. By tracking historical performance data over time, this feature allows you to identify deviations from expected behavior quickly. Organizations can use these insights to assess the impact of changes or upgrades on system performance and ensure that any anomalies are addressed proactively. This capability is crucial for maintaining optimal system functionality.

  • Diagnostic Tools

    Diagnostic Tools offer a suite of utilities designed to troubleshoot issues within your IT infrastructure effectively. This feature enables users to run tests on various components such as networks, servers, and applications to identify potential problems quickly. By facilitating rapid diagnostics, organizations can reduce the mean time to resolution (MTTR) for IT incidents, thereby minimizing disruptions to business operations and improving service delivery.

  • IP Address Monitoring

    IP Address Monitoring tracks the usage and status of IP addresses within your network. This feature helps identify unauthorized devices or suspicious activities that could pose security threats. By maintaining a clear view of IP address allocations and utilization, IT administrators can ensure network integrity and compliance with security protocols. This proactive approach mitigates risks associated with unauthorized access and enhances overall cybersecurity posture.

  • Internet Usage Monitoring

    Internet Usage Monitoring provides visibility into how employees use internet resources during work hours. By analyzing web activity patterns, organizations can identify unproductive behaviors or excessive bandwidth consumption. This feature enables businesses to implement policies that encourage responsible internet use while ensuring that critical applications have sufficient bandwidth. Consequently, this addresses challenges related to productivity and resource allocation.

  • Real Time Analytics

    Real Time Analytics delivers immediate insights into your IT environment’s performance metrics. This feature processes data as it is generated, allowing businesses to make timely decisions based on current conditions rather than historical data alone. With the ability to react swiftly to trends or anomalies, organizations can optimize resource allocation, improve operational efficiency, and enhance user experiences—all essential for staying competitive in fast-paced markets.

  • Resource Management

    Resource Management helps organizations allocate their IT resources efficiently by providing visibility into resource utilization across servers and applications. This feature enables administrators to monitor resource consumption trends and make informed decisions about scaling or reallocation

  • SLA Monitoring

    SLA Monitoring helps organizations track their compliance with Service Level Agreements (SLAs) by measuring service performance against predefined metrics. This feature monitors key performance indicators such as response times and service availability, ensuring that commitments made to customers are met. By providing real-time visibility into SLA compliance, businesses can quickly identify potential breaches and take corrective actions, fostering accountability and enhancing customer satisfaction.

  • Server Monitoring

    Server Monitoring allows you to keep a close eye on the performance of your servers in real-time. This feature tracks vital statistics like CPU usage, memory consumption, disk space, and system load. By providing detailed insights into server health, organizations can proactively identify performance bottlenecks or hardware failures before they impact operations. This ultimately reduces downtime and enhances overall system reliability, addressing challenges related to infrastructure management.

  • Uptime Monitoring

    Uptime Monitoring ensures that your critical systems are operational and accessible at all times. This feature continuously checks the availability of your websites and services, alerting you instantly if there is any downtime. By proactively monitoring uptime, businesses can minimize disruptions to service availability, maintain customer trust, and quickly respond to issues before they escalate into larger problems. This is crucial for organizations that rely heavily on online services for revenue generation.

  • Web Traffic Reporting

    Web Traffic Reporting provides comprehensive insights into the volume and sources of traffic on your website. This feature tracks user interactions and behaviors, enabling organizations to understand which content resonates with their audience. By analyzing metrics such as page views, unique visitors, and referral sources, businesses can make data-driven decisions to enhance their online presence, optimize marketing strategies, and improve user engagement. This ultimately helps in addressing challenges related to customer acquisition and retention.

Pulseway Pricing

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Free Trial

  • Yes, It's available

Pulseway Pricing

  • Starts from $19/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Pulseway Pricing Page

Disclaimer: Pricing information for Pulseway is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Pulseway?

  • Users may seek alternatives to Pulseway for enhanced customization options, as some may require more tailored monitoring solutions to fit specific IT environments or business needs, which Pulseway may not fully provide.

  • Organizations experiencing budget constraints might explore more cost-effective solutions that offer essential features without the premium pricing associated with Pulseway, making alternatives appealing for small to mid-sized businesses.

  • Companies looking for improved integration capabilities might consider other platforms that seamlessly connect with a broader range of third-party applications, ensuring a more unified IT management experience compared to Pulseway's offerings.

  • Users seeking advanced reporting and analytics features may find alternatives more suitable, especially if they need deeper insights into performance metrics and trends beyond what Pulseway typically offers.

  • Some users may prefer alternative solutions that focus on specific functionalities, such as remote desktop access or automated task management, providing a more specialized approach than the comprehensive but generalized services of Pulseway.

Pulseway Reviews & Ratings

4.5

Very Good

Based on 85 ratings & 62 reviews

Rating Distribution

Excellent

(43)

Very Good

(16)

Good

(1)

Poor

(2)

Terible

(0)

Expert's Review

Pulseway stands out as a top-tier Remote Monitoring and Management (RMM) tool based on recent user feedback. Users appreciate its clean interface, making it a breeze to connect to target computers and efficiently support tasks. The ease of setup and active community support are lauded, along with its stability and reliability. Pulseway's extensive features, ...Read more

Pulseway pros and cons

  • Easy to use interface, accessible via mobile devices, making remote monitoring and management convenient.

  • Reliable performance and stability, with notifications and alerts for timely issue resolution.

  • Rich suite of management tools at a competitive price point.

  • Efficient automations and integrations, simplifying IT tasks and enhancing productivity.

  • Some users experienced struggles with customer support in resolving issues promptly.

  • Initial setup complexity and learning curve, especially for beginners without adequate guidance.

User Review

AU

Anonymous User

01/05/24

5 out of 5

"An Effective RMM tool makes your job easier in providing effective support"

What do you like best about Pulseway? Pulseway is one of the few applications which does have clean & easy interface with no nonsense features. It ...

Read more

VL

Vladimír L

11/14/23

5 out of 5

"PC management with Pulseway"

What do you like best about Pulseway? I have been using Pulseway for more than 5 years. It has improved tremendously in that time. The smartphone app ...

Read more

AU

Anonymous User

10/17/23

4 out of 5

"Monitoring Software / Ticketing Agent"

What do you like best about Pulseway? Reliability - I don't find it often that Pulseway is down and not working as intended. What do you dislike about ...

Read more

AU

Anonymous User

09/21/23

4.5 out of 5

"Great Software that help me take care about my Comany and make my clients to be Happy and Satisfied."

What do you like best about Pulseway? Automations and ease of use. It just work and do not crush. It is easy in configuration and very stable. What do ...

Read more

Pulseway Customers

Compusoft-logo

Compusoft

PC AGE-logo

PC AGE

Business Services Gibraltar-logo

Business Services Gibraltar

Millennium IT Services-logo

Millennium IT Services

Pulseway Support

Contact

+1 866 822 6566

Customer Service

Online

Location

Dublin, Ireland

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Pulseway is a Network Monitoring Software. Pulseway offers Web Traffic Reporting, Uptime Monitoring, SLA Monitoring, Server Monitoring, Real Time Analytics and many more functionalities.

Some top alternatives to Pulseway includes SolarWinds RMM, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor and ITarian RMM.

Yes, Pulseway provides API.

Yes, Pulseway provides a mobile app.

Pulseway is located in Dublin, Ireland

Pulseway offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Pulseway as of now.

The starting price of Pulseway is $19/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].