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Cognito Forms vs Retently Comparison

Last updated:

Cognito Forms

4.5(344 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Cognito Forms is the easiest way to create, share and track forms online. It has been used to create millions of forms in many different industries such as real estate, healthcare, education and more.

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Cognito Forms vs Retently — at a glance

FeatureCognito FormsRetently
Rating4.5 / 54.9 / 5
Reviews34467
Starting price$15 /Month$79 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
Certifications
Data residencyUS

Key differences between Cognito Forms and Retently

  • Pricing: Cognito Forms starts at $15 /Month, while Retently starts at $79 /Month.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Cognito Forms supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.

Cognito Forms vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cognito Forms - Online Form Builder Software
Talk to an expert
Talk to an expert
Retently - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Cognito Forms

Best for

Large Enterprises, Medium Business, Small Business

Retently

Best for

Large Enterprises, Medium Business, Small Business

Cognito Forms typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Cognito Forms is the easiest way to create, share and track forms online. It has been used to create millions of forms in many different industries such as real estate, healthcare, ... Read More about Cognito Forms

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently

Entry Level Pricing

  • Starts from $15
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.3/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Cognito Forms and Retently Compare on Features?

Total Features

22 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Cognito Forms and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      Cognito Forms pricing
      Retently pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US

      Cognito Forms User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      Rating Distribution

      333

      9

      4

      1

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 347 reviews, with consistently positive feedback.

      What buyers like

      • Easy to use and customize, even for beginners.
      • User-friendly interface with intuitive features.
      • Excellent customer support for assistance and issue resolution.

      Common complaints

      • Need more advanced support for customizations to avoid complexity.
      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Easy to use and customize, even for beginners.

      • User-friendly interface with intuitive features.

      • Excellent customer support for assistance and issue resolution.

      • Need more advanced support for customizations to avoid complexity.

      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      No screenshots available.

      CX Rating screenshot

      7 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Cognito Forms and Retently in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cognito Forms or Retently?
      Retently edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cognito Forms and Retently offer a free trial?
      Yes, both Cognito Forms and Retently offer a free trial.
      What is the starting price of Cognito Forms vs Retently?
      Cognito Forms starts at $15 /Month. Retently starts at $79 /Month.
      What are the top alternatives to Cognito Forms?
      Top alternatives to Cognito Forms include Formsite, Formstack, Google Forms, Gravity Forms, Jotform.
      What are the top alternatives to Retently?
      Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.

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