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Close vs SparkPost vs SMTP vs Moosend Comparison

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Close

4.9(573 reviews)

Starting at $9 /user/month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and a Power Dialer, with all activi…

SparkPost

4.5(69 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Freelancers / Consultants

SparkPost is a cloud platform for sending transactional email, marketing emails, & newsletters API. Users can integrate with SparkPost through shell-accessible HTTP API endpoints. Available as a cloud or an on-premise in…

SMTP

4.3(11 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and components that have been opti…

Moosend

4.3(416 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…

Close leads on user satisfaction with a 4.9-star rating across 573 reviews.

Close vs SparkPost vs SMTP vs Moosend — at a glance

FeatureCloseSparkPostSMTPMoosend
Rating4.9 / 54.5 / 54.3 / 54.3 / 5
Reviews5736911416
Starting price$9 /user/monthContact for pricingContact for pricingContact for pricing
Free trial Yes Yes No No
Free version No No No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessIndividuals, Freelancers / Consultants, Large EnterprisesIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareTransactional Email SoftwareTransactional Email SoftwareEmail Marketing Software
Integrations1+ apps———
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—AvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001—GDPR
Data residencyUSGlobalUSUS

Key differences between Close and SparkPost

  • Pricing: Close starts at $9 /user/month. SparkPost pricing is not publicly listed.
  • User satisfaction: Close scores higher with a 4.9-star average.
  • Deployment: Close supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SparkPost supports SaaS/Web/Cloud.

Compare Close vs SparkPost vs SMTP vs Moosend — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Close - CRM Software
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SparkPost
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Close, SparkPost, SMTP vs Moosend: Biggest differences

Start here before you go deeper into features.

Close

Best for

Individuals, Freelancers / Consultants, Medium Business

SparkPost

Best for reliable, developer-friendly transactional and marketing email delivery.

Choose if
  • You need high deliverability for transactional and marketing emails.
  • Your team includes developers who require robust, flexible email APIs.
  • You want a platform offering both cloud and on-premise deployment options.
Consider alternatives if
  • You are a beginner or lack technical expertise for setup and integration.
  • You require extensive third-party integrations or advanced marketplace extensions.

SMTP

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Moosend

Best for

Large Enterprises, Medium Business, Small Business

Close typically suits Individuals and Freelancers / Consultants. SparkPost tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and ... Read More about Close

SparkPost is a cloud platform for sending transactional email, marketing emails, & newsletters API. Users can integrate with SparkPost through shell-accessible HTTP API endpoints. Available ... Read More about SparkPost

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and ... Read More about SMTP

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

9.2/10

7.2/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.88

(573)

4.51

(69)

4.32

(11)

Best Company Size

5–100 employees
Medium BusinessLarge Enterprises
50 to 500 employees
1 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Close

  • All-in-One Communication: Hub Close integrates calling, emailing, and texting directly into the CRM, eliminating the need for third-party tools. This unified approach increases efficiency and reduces costs for growing sales teams.
  • Built for Productivity: With features like Sequences, Power Dialer, and task reminders, Close helps sales reps stay organized, automate outreach, and follow up with leads at the right time — all of which drive higher conversion rates.
  • Transparent Collaboration with Coaching Tools: The single timeline view gives complete team visibility on lead activities, and the built-in call coaching lets sales leaders mentor and improve team performance directly within the platform.

SMTP

  • Reliable Email Delivery: With SMTP, your emails reach their intended recipients consistently. Businesses benefit from reduced bounce rates and improved communication efficiency.
  • Scalability: Whether you're sending a few emails or millions, SMTP scales easily to meet your growing needs. This flexibility helps companies expand their outreach without hitting technical limits.
  • Security Features: SMTP protocols improve the security of your email communications. Use its built-in encryption methods to protect sensitive information and build stakeholder trust.

Moosend

  • Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
  • Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
  • Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.
Best fit

Best fit

Close

  • 5–100 employees
  • SaaS, Marketing Agencies, E-commerce, EdTech, Consulting Services, B2B Tech, Remote-first Startups
  • Account Executives, Sales Development Representatives, Sales Managers, Founders, Revenue Operations Managers, Customer Success Managers

SMTP

  • 50 to 500 employees
  • Martech, Fintech, SaaS, E-commerce, and Digital Marketing
  • Marketing Managers, IT Administrators, Email Marketing Specialists, Sales Executives, and Customer Success Managers

Moosend

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
  • Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists
Watchouts

Reasons buyers look elsewhere

Close

  • Close is specifically built for SMBs, so larger enterprises with complex sales processes or deeper customization needs may seek platforms with more robust enterprise features.
  • While strong on sales engagement, Close doesn’t offer native marketing automation or lead nurturing workflows that other CRMs like HubSpot or ActiveCampaign may provide.
  • Users looking for highly customizable or advanced analytics and forecasting capabilities may find Close’s reporting features less extensive compared to solutions like Salesforce or Zoho CRM.

SMTP

  • Users may seek alternatives to SMTP due to deliverability issues, as emails can often be marked as spam or face filtering challenges, impacting communication effectiveness and business operations.
  • Security concerns are a common reason for exploring alternatives; SMTP lacks advanced encryption and authentication measures, making it vulnerable to interception and unauthorized access.
  • The increasing need for real-time communication drives users towards alternatives that offer instant messaging or collaboration features, which are not supported by traditional SMTP protocols.

Moosend

  • Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
  • Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
  • Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams

Software Demo

Demo

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How do Close, SparkPost, SMTP and Moosend Compare on Features?

Total Features

15 Features

25 Features

5 Features

22 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Close, SparkPost, SMTP and Moosend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $9 , yearly
          • Not Available
          • Not Available
          • Not Available

          Pricing Plans

          • Solo

            $19

            /user/month

            • Everything in Essential but:

            • Limited to 1 user

            • Limited to 10k leads

          • Essentials

            $49

            /user/month

            • Unlimited contacts & leads

            • Multiple pipelines

            • Advanced lead & activity filters

            Show more +

          • Growth

            $109

            /user/month

            • Everything in Essentials plus:

            • Automated workflows

            • Power Dialer

            Show more +

          • Browse all pricing plans
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Close pricing
          SparkPost pricing
          SMTP pricingMoosend pricing

          Close, SparkPost, SMTP vs Moosend: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Close, SparkPost, SMTP vs Moosend Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✓ Yes

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✗ No
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🇺🇸 US
          🌐 Global

          Close vs SparkPost vs SMTP User Reviews & Rating Comparison

          User Ratings

          4.3

          (based on 416 reviews)

          Rating Distribution

          604

          31

          1

          2

          1

          51

          19

          1

          0

          8

          7

          3

          0

          0

          1

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is very strong across 639 reviews, with consistently positive feedback.

          What buyers like

          • Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
          • Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
          • Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.

          Common complaints

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
          • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

          Buyer sentiment

          Overall positive sentiment highlights SparkPost's reliable delivery, excellent support, and robust APIs, though some users find the platform complex to set up.

          What buyers like

          • Customer support
          • Email deliverability
          • API flexibility

          Common complaints

          • Complexity for beginners
          • Limited customization options

          Buyer sentiment

          Buyer sentiment is positive across 11 reviews, with strong overall satisfaction.

          What buyers like

          • Reliable service with good deliverability and tracking, ensuring email marketing success.
          • Fast and helpful customer service that resolves issues and improves results promptly.
          • Easy to use and set up, providing analytics for list management.

          Common complaints

          • Long wait times for overseas customer support.
          • Pricing may be less competitive compared to other options in the market.
          • Some challenges with integration and setup for newcomers.

          Buyer sentiment

          Buyer sentiment is positive across 416 reviews, with strong overall satisfaction.

          What buyers like

          • Affordable pricing
          • User-friendly interface
          • Strong feature set

          Common complaints

          • Limited advanced features
          • Basic templates
          • No SMS marketing

          Pros and Cons

          • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

          • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

          • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

          • Excellent and prompt customer support with knowledgeable team members

          • Reliable email delivery ensuring high deliverability rates

          • Robust APIs and flexible customization options for developers

          • Platform can be overwhelming and complex for novices

          • Limited marketplace offerings for advanced feature extensions

          • Reliable service with good deliverability and tracking, ensuring email marketing success.

          • Fast and helpful customer service that resolves issues and improves results promptly.

          • Easy to use and set up, providing analytics for list management.

          • Long wait times for overseas customer support.

          • Pricing may be less competitive compared to other options in the market.

          • **Streamlined Email Marketing**: With Moosend, I’ve discovered an intuitive platform that allows teams to effortlessly create, automate, and analyze email campaigns, ensuring you stay connected with your audience without the hassle.

          • **Advanced Automation Features**: The robust automation capabilities empower you to trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.

          • **Real-Time Analytics**: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

          • Limited advanced features may not satisfy larger businesses.

          • Basic templates may not appeal to all users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Close, SparkPost, SMTP, or Moosend? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          Close, SparkPost, SMTP and Moosend Customers

          Customers

          Toggl

          Toggl

          Bench

          Bench

          Freightview

          Freightview

          No Customers information available.

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          All Leads

          12 Screenshots

          screenshots

          3 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives to Close, SparkPost, SMTP, Moosend

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Close or SparkPost?
          Close edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
          Do Close and SparkPost offer a free trial?
          Yes, both Close and SparkPost offer a free trial.
          What is the starting price of Close vs SparkPost?
          Close starts at $9 /user/month. SparkPost starts at Contact for pricing.
          What are the top alternatives to Close?
          Top alternatives to Close include Bigin by Zoho CRM, Creatio CRM, Telenotes CRM, Tapdesk, SpinOffice CRM.
          What are the top alternatives to SparkPost?
          Top alternatives to SparkPost include SMTP, Moosend, Postmark, Mailgun, SMTP2GO.