CleverTap vs Respond.io vs ZoomInfo Chat Comparison
CleverTap
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and in-app events. CleverTap allows us…
Respond.io
Starting at $29 /Month
- Large Enterprises
- Medium Business
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales,…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
CleverTap leads on user satisfaction with a 4.7-star rating across 260 reviews.
CleverTap vs Respond.io vs ZoomInfo Chat — at a glance
| Feature | CleverTap | Respond.io | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.6 / 5 | — |
| Reviews | 260 | 117 | — |
| Starting price | Contact for pricing | $29 /Month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Mobile Analytics Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2 |
| Data residency | — | Global | US |
Key differences between CleverTap and Respond.io
- Pricing: Respond.io starts at $29 /Month. CleverTap pricing is not publicly listed.
- Free trial: CleverTap offers a free trial; Respond.io does not.
- User satisfaction: CleverTap scores higher with a 4.7-star average.
- Deployment: CleverTap supports SaaS/Web/Cloud; Respond.io supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare CleverTap vs Respond.io vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Mobile Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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CleverTap, Respond.io vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
CleverTap typically suits Large Enterprises and Medium Business. Respond.io tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and ... Read More about CleverTap | Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More about Respond.io | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.8/10 | 9.0/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 100 to 1,000 employees | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Personalized Customer Engagement: CleverTap lets your marketing team create experiences designed for each user, so communication feels relevant and timely, which drives higher engagement and loyalty.
- Analytics and Insights: CleverTap's advanced analytics capabilities provide actionable insights into user behavior, letting you make data-driven decisions that improve your strategies and overall performance.
- Easy Integration: CleverTap integrates smoothly with platforms you already use. You can unify your marketing efforts quickly without disrupting existing systems.
No key benefits available yet.
No key benefits available yet.
Best fit
- 100 to 1,000 employees
- Martech, Fintech, eCommerce, SaaS, and Retail
- often in roles such as Marketing Managers, Customer Engagement Specialists, Product Managers, and Data Analysts
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to CleverTap due to budget constraints, as some businesses might find more cost-effective solutions that offer similar functionalities without the higher price tag associated with CleverTap.
- Companies with specific industry needs may look for tailored marketing platforms that better address their unique requirements, providing specialized features that CleverTap might not fully support.
- Organizations experiencing scalability challenges could explore alternatives that offer more flexible integration options or advanced analytics capabilities, ensuring they can grow without compromising on performance.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do CleverTap, Respond.io and ZoomInfo Chat Compare on Features?
Total Features | 10 Features | 7 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare CleverTap, Respond.io and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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CleverTap, Respond.io vs ZoomInfo Chat: Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
CleverTap, Respond.io vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | — | 🌐 Global |
CleverTap vs Respond.io User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 296 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 147 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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CleverTap, Respond.io and ZoomInfo Chat Customers
Customers | No Customers information available. |  Accenture  pwc  Bayer | No Customers information available. |
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Media and Screenshots
Screenshots |  8 Screenshots |  8 Screenshots |
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Videos |  1 Videos |  2 Videos |
Alternatives to CleverTap, Respond.io, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CleverTap or Respond.io?
- CleverTap edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CleverTap and Respond.io offer a free trial?
- CleverTap offers a free trial. Respond.io does not.
- What is the starting price of CleverTap vs Respond.io?
- CleverTap starts at Contact for pricing. Respond.io starts at $29 /Month.
- What are the top alternatives to CleverTap?
- Top alternatives to CleverTap include WebEngage, MoEngage, Mixpanel, Adjust, Amplitude.
- What are the top alternatives to Respond.io?
- Top alternatives to Respond.io include ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse.