ClearlyRated vs SurveyLab vs Zonka Feedback Comparison
ClearlyRated
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SpotSaaS Analysis
ClearlyRatedSurveyLabZonka Feedback
The core difference lies in the target audience and complexity of features: ClearlyRated is geared toward larger organizations needing robust analytics and support, while SurveyLab caters to small to medium businesses seeking straightforward survey tools. Ideal buyers for ClearlyRated are medium to large enterprises focused on detailed insights, whereas SurveyLab is perfect for smaller businesses looking for simplicity in survey creation.
- Best for straightforward NPS and feedback - Strong analytics and support - Suitable for companies with 51-500 or 500+ employees - Simple, fast-to-deploy tool - Detailed visual insights for decision making - Minimal setup required
- Best for small to medium businesses - Simple, intuitive survey creation - Drag-and-drop question types - Quick and easy to use - Multi-channel customer response collection - Ideal for broader feedback gathering
ClearlyRated vs SurveyLab vs Zonka Feedback — at a glance
| Feature | ClearlyRated | SurveyLab | Zonka Feedback |
|---|---|---|---|
| Rating | 4.8 / 5 | 4.8 / 5 | 4.7 / 5 |
| Reviews | 38,149 | 99 | 130 |
| Starting price | Contact for pricing | Contact for pricing | $24 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — | GDPR |
| Data residency | US | US | Global |
Key differences between ClearlyRated and SurveyLab
- Free trial: SurveyLab offers a free trial; ClearlyRated does not.
- Target audience: ClearlyRated is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
- Deployment: ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ClearlyRated vs SurveyLab vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for straightforward NPS and feedback with strong analytics and support.
- You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
- Your team values detailed visual insights into user feedback steps for decision making.
- You want responsive customer support to assist with survey implementation and analysis.
- You require highly customizable survey designs beyond basic templates.
- Your organization depends on extensive third-party app integrations and connectors.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.
Description | ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated | SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  ClearlyRated has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do ClearlyRated, SurveyLab and Zonka Feedback Compare on Features?
Total Features | 11 Features | 0 Features | 28 Features |
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Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare ClearlyRated, SurveyLab and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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GDPR | ✓ Yes | — |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ClearlyRated vs SurveyLab User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClearlyRated or SurveyLab?
- ClearlyRated and SurveyLab are closely matched with equal user ratings of 4.8. The right choice depends on your team size, budget, and specific NPS Software needs.
- Do ClearlyRated and SurveyLab offer a free trial?
- SurveyLab offers a free trial. ClearlyRated does not.
- What is the starting price of ClearlyRated vs SurveyLab?
- ClearlyRated starts at Contact for pricing. SurveyLab starts at Contact for pricing.
- What are the top alternatives to ClearlyRated?
- Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.