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ClearlyRated vs YesInsights vs Zonka Feedback Comparison

Last updated:

ClearlyRated

4.8(38,149 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

YesInsights

4.9(26 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database an…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

YesInsights leads on user satisfaction with a 4.9-star rating across 26 reviews.

SpotSaaS Analysis

ClearlyRatedYesInsightsZonka Feedback

The core difference lies in the target audience and complexity of features: ClearlyRated is designed for larger organizations seeking in-depth analytics and support, while YesInsights caters to small and medium businesses that prioritize quick and customizable survey solutions. Ideal buyers for ClearlyRated are mid-sized to large companies focused on comprehensive feedback analysis, whereas YesInsights is best suited for smaller businesses looking for simplicity and ease of use.

- Best for straightforward NPS and feedback with strong analytics - Ideal for companies with 51-500 or 500+ employees - Offers detailed visual insights into user feedback - Simple and fast-to-deploy tool with minimal setup - Strong customer support available - Focused on data-driven decision making

- Best for small to medium businesses needing quick surveys - Easy-to-use interface for fast survey creation - Customizable surveys integrated with customer databases - Affordable pricing at $20 - Quick deployment for immediate feedback collection - Focused on user-friendly experience and flexibility

ClearlyRated vs YesInsights vs Zonka Feedback — at a glance

FeatureClearlyRatedYesInsightsZonka Feedback
Rating4.8 / 54.9 / 54.7 / 5
Reviews38,14926130
Starting priceContact for pricing$20 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between ClearlyRated and YesInsights

  • Pricing: YesInsights starts at $20 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: YesInsights offers a free trial; ClearlyRated does not.
  • User satisfaction: YesInsights scores higher with a 4.9-star average.
  • Deployment: ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; YesInsights supports SaaS/Web/Cloud.

Compare ClearlyRated vs YesInsights vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClearlyRated - NPS Software
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YesInsights - NPS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support. YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys.

Description

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More about YesInsights

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $20
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.6/10

8.8/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.9

(26)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ClearlyRated has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ClearlyRated, YesInsights and Zonka Feedback Compare on Features?

Total Features

11 Features

16 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare ClearlyRated, YesInsights and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $20
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        YesInsights pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        ClearlyRated vs YesInsights User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        61

        3

        0

        0

        0

        10

        2

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Insightful analytics

        Common complaints

        • Limited survey customization
        • Lack of integration options

        Buyer sentiment

        Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

        What buyers like

        • Ease of use
        • Customization options
        • Quick setup

        Common complaints

        • Limited integrations
        • Complexity for new users

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Intuitive and easy-to-use platform with a user-friendly dashboard

        • Quick and responsive customer support

        • Provides detailed analytics and valuable insights for decision making

        • Limited customization options for surveys

        • Lack of variety in marketplace integrations and connectors

        • Easy-to-use interface enabling quick survey creation

        • Customizable surveys allowing precise feedback collection

        • Fast setup saving time for users

        • Limited integration options restricting advanced functionality

        • Complexity of rich features can overwhelm new users without support

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Your Online Profile

        3 Screenshots

        Share Survey screenshot

        3 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ClearlyRated or YesInsights?
        YesInsights edges out the other on user ratings (4.9 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ClearlyRated and YesInsights offer a free trial?
        YesInsights offers a free trial. ClearlyRated does not.
        What is the starting price of ClearlyRated vs YesInsights?
        ClearlyRated starts at Contact for pricing. YesInsights starts at $20 /Month.
        What are the top alternatives to ClearlyRated?
        Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.
        What are the top alternatives to YesInsights?
        Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.

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