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Compare CircleLoop vs Bright Pattern vs Nextiva

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Overview

Description

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More

Entry Level Pricing
  • Starts from $6.45
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.1/10

9.2/10

User Ratings

4.3

(96)

4.5

(79)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6.45
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          125

          Very Good

          8

          Good

          6

          Poor

          12

          Terible

          20

          Excellent

          80

          Very Good

          8

          Good

          6

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

          Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more

          Pros and Cons
          • Efficient and helpful customer support team that is responsive to user needs and requests.

          • Quick and seamless setup process with personalized configurations, especially for new users.

          • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

          • Good value for the service provided, making it suitable for small businesses looking to save costs.

          • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

          • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

          • User-friendly program with easy setup and quick issue resolution by the support team.

          • Excellent support during and post-implementation, with a high level of investment and attention to detail.

          • Fantastic call center telephony system with a variety of options for managing customer contacts.

          • Great automation potential in voice and chat scenarios, offering high flexibility and control.

          • Limited integrations and customizations, making it complex for newcomers without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Hitachi

          Hitachi

          Canary

          Canary

          melco

          melco

          Media and Screenshots

          Screenshots
          CircleLoop screenshot

          6 Screenshots

          Agent Desktop

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          CircleLoop offers Free Trial, but Bright Pattern does not.

          CircleLoop is designed for Freelancers, Medium Business and Small Business.

          Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of CircleLoop begins at $6.45/User/Month, while pricing details for Bright Pattern are unavailable.

          Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

          Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].