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Chatamo vs Smartsupp vs ZoomInfo Chat Comparison

Last updated:

Chatamo

Starting at $37 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve your customers on various messagin…

Smartsupp

4.4(80 reviews)

Starting at $10 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time chat, your operators can easily in…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Smartsupp leads on user satisfaction with a 4.4-star rating across 80 reviews.

SpotSaaS Analysis

ChatamoSmartsuppZoomInfo Chat

The core difference between Chatamo and Smartsupp lies in their target audience and pricing, with Smartsupp catering specifically to SMBs and offering a more affordable option. Ideal buyers for Chatamo are not specified, while Smartsupp is best suited for small to medium-sized businesses focused on e-commerce and straightforward visitor engagement.

- Pricing starts at $37 - No specific company size mentioned - Ideal buyer not listed - Features and capabilities not detailed - No clear use case provided - Limited information on user experience

- Best for SMBs with 1-500 employees - Pricing starts at $10 - Ideal for e-commerce and SMB websites - Focus on easy, reliable live chat - Strong privacy features included - Intuitive interface with minimal downtime

Chatamo vs Smartsupp vs ZoomInfo Chat — at a glance

FeatureChatamoSmartsuppZoomInfo Chat
Rating4.4 / 5
Reviews80
Starting price$37 /Month$10 /User/MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSUS

Key differences between Chatamo and Smartsupp

  • Pricing: Chatamo starts at $37 /Month, while Smartsupp starts at $10 /User/Month.
  • Free trial: Chatamo offers a free trial; Smartsupp does not.
  • Target audience: Chatamo is built for Large Enterprises and Medium Business, while Smartsupp targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Chatamo supports SaaS/Web/Cloud; Smartsupp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Chatamo vs Smartsupp vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chatamo - Live Chat Software
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Talk to an expert
Smartsupp - Live Chat Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Chatamo

Best for

Large Enterprises, Medium Business, Small Business

Smartsupp

Best for SMBs seeking easy, reliable live chat with strong privacy features.

Choose if
  • You run an e-commerce or SMB website needing straightforward visitor engagement.
  • Your team values an intuitive interface with minimal downtime for prompt responses.
  • You require end-to-end encryption to ensure secure customer conversations.
Consider alternatives if
  • Your enterprise demands extensive chat customization and complex integrations.
  • You rely heavily on mobile app notifications and advanced mobile usability.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chatamo typically suits Large Enterprises and Medium Business. Smartsupp tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve ... Read More about Chatamo

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More about Smartsupp

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $37
  • Starts from $10 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.0/10

9.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.4

(80)

Best Company Size

1-50 employees51-500 employees
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Software Demo

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How do Chatamo, Smartsupp and ZoomInfo Chat Compare on Features?

Total Features

6 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Chatamo, Smartsupp and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $37
        • $10 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Free

          • Free forever for 3 agents

          • 14-day conversation history

          • Live chat + email sending

          Show more +

        • Standard

          • 1 year conversation history

          • Live chat + email + Facebook Messenger

          • 1 chatbot New

          Show more +

        • Pro

          • 3 years conversation history

          • Live chat + email + Facebook Messenger

          • 10+ chatbots New

          Show more +

        • Not Available

        Pricing Page

        Chatamo pricing
        Smartsupp pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Chatamo vs Smartsupp User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        321

        69

        14

        2

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • AI-driven response suggestions
        • 24/7 availability
        • Supports multiple platforms

        Common complaints

        • Limited customization options
        • May require technical setup
        • Language barrier issues

        Buyer sentiment

        Overall positive user sentiment highlighting ease of use, reliability, and strong privacy features, tempered by some mobile app usability concerns.

        What buyers like

        • Ease of use
        • Reliability
        • Privacy and security

        Common complaints

        • Mobile app notifications
        • Limited customization

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Powerful AI capabilities streamline customer interactions.

        • Available on various messaging platforms for flexibility.

        • Interactive features improve customer engagement.

        • Setup may require technical expertise.

        • Limited support for complex customer queries.

        • Easy to use and customize, saving time and enhancing customer interactions

        • Intuitive interface with seamless navigation

        • Reliable service with minimal downtime ensuring prompt message delivery

        • Mobile app setup and notifications can be challenging, leading to missed interactions

        • Limited customization options such as themes and notification sounds

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Dara bags

        Dara bags

        Insportline

        Insportline

        Motorgarten

        Motorgarten

        No Customers information available.

        Media and Screenshots

        Screenshots

        Chatamo : Auto-generate dialogue screenshot

        5 Screenshots

        Notification

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chatamo or Smartsupp?
        Smartsupp edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chatamo and Smartsupp offer a free trial?
        Chatamo offers a free trial. Smartsupp does not.
        What is the starting price of Chatamo vs Smartsupp?
        Chatamo starts at $37 /Month. Smartsupp starts at $10 /User/Month.
        What are the top alternatives to Chatamo?
        Top alternatives to Chatamo include ZoomInfo Chat, Quickchat, ChatBot, LiveChat, Crisp.
        What are the top alternatives to Smartsupp?
        Top alternatives to Smartsupp include ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat.

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