Chaport vs JivoChat vs ZoomInfo Chat Comparison
Chaport
Starting at $15 /User/Month
- Free Trial
- Medium Business
- Small Business
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries…
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Chaport leads on user satisfaction with a 4.8-star rating across 14 reviews.
Chaport vs JivoChat vs ZoomInfo Chat — at a glance
| Feature | Chaport | JivoChat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.8 / 5 | 4.2 / 5 | — |
| Reviews | 14 | 106 | — |
| Starting price | $15 /User/Month | $13 /User/Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2 |
| Data residency | Global | US | US |
Key differences between Chaport and JivoChat
- Pricing: Chaport starts at $15 /User/Month, while JivoChat starts at $13 /User/Month.
- Target audience: Chaport is built for Medium Business and Small Business, while JivoChat targets Large Enterprises and Medium Business.
- User satisfaction: Chaport scores higher with a 4.8-star average.
- Deployment: Chaport supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Chaport vs JivoChat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Medium Business, Small Business
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Large Enterprises, Medium Business, Small Business
Chaport typically suits Medium Business and Small Business. JivoChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More about Chaport | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 9.6/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Chaport, JivoChat and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Chaport, JivoChat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Chaport vs JivoChat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 17 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
Media and Screenshots
Screenshots |  10 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Chaport or JivoChat?
- Chaport edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Chaport and JivoChat offer a free trial?
- Yes, both Chaport and JivoChat offer a free trial.
- What is the starting price of Chaport vs JivoChat?
- Chaport starts at $15 /User/Month. JivoChat starts at $13 /User/Month.
- What are the top alternatives to Chaport?
- Top alternatives to Chaport include ZoomInfo Chat, LiveChat, LiveEngage, MyLiveChat, WebGreeter.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.