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Channels vs Callision vs LiveOps - Which Tool Fits Your Business?

Channels - Contact Center Operations Software
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Callision - Contact Center Operations Software
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LiveOps - Contact Center Operations Software
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TL;DR - Quick Comparison Summary

Description

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and ... Read More

LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $19.99
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

User Ratings

4.5

(14)

3.4

(5)
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Software Demo

Demo

Channels has not given any software demo yet

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What Do Channels, Callision and LiveOps Cost?

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • $19.99
        • Not Available

        Pricing Plans

        • LITE

          • Free incoming calls

          • Free phone number

          • 2 call distribution rules

          Show more +

        • BASIC

          • Free incoming calls

          • Free phone number

          • All call distribution rules

          Show more +

        • PRO

          • Free incoming calls

          • Free phone number

          • All call distribution rules

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        channels pricingcallision pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
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        Channels vs Callision User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        10

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Excellent

        1

        Very Good

        1

        Good

        3

        Poor

        0

        Terible

        1

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        No screenshots available.

        Callision screenshot

        6 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Channels offers Free Trial, but Callision does not.

        Channels is designed for Large Enterprises, Medium Business and Small Business.

        Callision is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Channels Starts at $15/User/Month when Billed Yearly whereas for Callision Starts at $19.99/User/Month.

        Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

        Some top alternatives to Callision includes ZIWO, Call Center Studio, Call Box, UJET, Dialpad Contact Center, VCC Live, Zultys MXIE, VoiceIQ, Vonage Contact Center and RingCentral Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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