CallRoot vs CallView 360 Comparison
CallRoot
Starting at $49 /Month
- Large Enterprises
- Medium Business
CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed int…
CallView 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…
CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.
CallRoot vs CallView 360 — at a glance
| Feature | CallRoot | CallView 360 |
|---|---|---|
| Rating | 3.3 / 5 | 4.8 / 5 |
| Reviews | 6 | 4 |
| Starting price | $49 /Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between CallRoot and CallView 360
- Pricing: CallRoot starts at $49 /Month. CallView 360 pricing is not publicly listed.
- User satisfaction: CallView 360 scores higher with a 4.8-star average.
- Deployment: CallRoot supports SaaS/Web/Cloud; CallView 360 supports SaaS/Web/Cloud.
CallRoot vs CallView 360 — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.
- You operate a medium to large call center using Microsoft Dynamics CRM.
- You require detailed inbound call data including caller ID and call metadata.
- You need accurate call detection powered by acoustical analysis algorithms.
- Your organization does not use Microsoft Dynamics CRM as your CRM platform.
- You are a small business without dedicated call center infrastructure or technical resources.
CallRoot typically suits Large Enterprises and Medium Business. CallView 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using ... Read More about CallRoot | CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360 |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare CallRoot and CallView 360 on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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Data Residency | 🇺🇸 US | 🇺🇸 US |
CallRoot User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 3 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
| Buyer sentiment Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to CallRoot and CallView 360 in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CallRoot or CallView 360?
- CallView 360 edges out the other on user ratings (4.8 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CallRoot and CallView 360 offer a free trial?
- Neither CallRoot nor CallView 360 currently lists a free trial.
- What is the starting price of CallRoot vs CallView 360?
- CallRoot starts at $49 /Month. CallView 360 starts at Contact for pricing.
- What are the top alternatives to CallRoot?
- Top alternatives to CallRoot include ResponseTap, PhoneWagon, AvidTrak, Calltracks, CallView 360.
- What are the top alternatives to CallView 360?
- Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.